Jackson Reid
Arccos Golf is a subscription-based service that provides physical sensors that screw into golf clubs and link to a mobile phone. The sensors can also be purchased through deals with brands like Ping and Cobra. While some users have praised the product, others have expressed frustration with the cancellation process, which has been described as confusing and difficult to navigate. This paragraph aims to provide an overview of the process of cancelling an Arccos Golf subscription and the challenges that may be encountered.
| Characteristics | Values |
|---|---|
| Cancellation Methods | Online, Email ([email protected]), Phone (844-692-7226) |
| Cancellation Requirements | Account holder must cancel themselves |
| Cancellation Period | Any time during the free trial |
| Post-Cancellation Access | Full access until the end of the current billing period |
| Cost | $150/year, $199/year for Smart Laser subscription |
| Customer Service | Good |
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$189.99 $224.99
What You'll Learn
Cancelling Arccos Golf via the app
Cancelling your Arccos Golf subscription can be a tricky process, as some users have reported issues with the app and unexpected charges. However, here is a step-by-step guide to help you cancel your subscription via the app:
First, open the Arccos Golf app on your device and log in to your account if you haven't already. Then, navigate to your profile icon, usually located in the top right or left corner of the app. From the profile menu, find and select the "My Account" or "Account" option.
Once you're in the account settings, look for a section titled "Manage Membership," "Subscriptions," or something similar. Here, you should see your active subscription plan. Select this subscription to access the management options. Follow the prompts to cancel your subscription. You may be asked to confirm your choice, so make sure to read through the steps carefully.
It's important to note that after cancelling, you will still have full access to Arccos Golf for the remainder of your current billing period. This means that if you're cancelling during a free trial, your access will continue until the trial period ends.
While the above method should work for most users, some individuals have reported difficulties with cancelling via the app. In such cases, you may need to take additional steps. One option is to contact Arccos Golf directly by emailing [email protected] or calling their customer support line at 844-692-7226. Explain your situation, and they should be able to assist you with the cancellation.
Additionally, consider removing your billing information from your account or using a virtual card service like privacy.com to control your subscription payments. This can be an effective way to prevent unexpected charges, especially if you're having trouble cancelling through the app.
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Cancelling a free trial
If you have signed up for a free trial of Arccos Golf, you can cancel your subscription at any time by contacting Arccos Golf prior to the end of your then-current subscription term. To do this, visit arccosgolf.com and sign in to your account. Then, click on the Profile icon, followed by "My Account" and "Manage Membership". Select your active subscription to manage and follow the prompts to cancel or make changes. It is important to note that after cancelling, you will continue to have full access to Arccos through the end of your current billing period.
Alternatively, if you signed up for the Arccos-EA SPORTS Special Offer, which includes a free 45-day trial membership to the Arccos app, you must cancel your membership before the expiration of your free trial period to avoid being charged the full annual membership cost. To cancel, you can use the link in the initial email you received when you signed up. This email is likely titled ‘Your Name, Welcome To Team Arccos!’. You may also receive an email from Arccos about a month in advance, notifying you that your membership will be renewing automatically and providing a link to cancel if you wish to do so.
If you are unable to locate the aforementioned emails, you can try contacting Arccos Golf customer support by emailing [email protected].
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Cancelling via email
To cancel your Arccos Golf membership via email, you can follow these steps:
Firstly, it is important to note that all subscription changes, including cancellations, must be made directly by the account holder. If you have a free trial, you can cancel your membership at any time during this period. To do so, you should send an email to [email protected]. Alternatively, you can call 844-692-7226.
If you are unable to cancel via the app, you can try cancelling via email. One user reported that they were unable to cancel their subscription via the app and had to email '[email protected]' to request cancellation. They did not receive a response, but it is unclear whether their subscription was ultimately cancelled.
It is worth noting that some users have reported difficulties with cancelling their Arccos Golf membership. One user shared that they called to cancel their subscription but were still charged for another year. They were informed that they needed to cancel at least two weeks before the renewal date to avoid being recharged.
To avoid any potential issues, it is recommended to carefully review the terms and conditions of your subscription and to contact Arccos Golf's customer support for clarification if needed. Additionally, keeping a record of any communication and following up on any cancellation requests is important to ensure a smooth cancellation process.
Overall, while cancelling via email is an option, it may be advisable to use other methods, such as calling their customer support or managing your subscription through your account on the Arccos Golf website, to ensure a timely and successful cancellation.
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Cancelling over the phone
If you want to cancel your Arccos membership over the phone, you can call 844-692-7226. This number can be used to cancel your membership at any time during your free trial period or after.
According to some users, you must cancel your membership at least two weeks before the auto-renewal date to avoid being charged for another subscription period. However, it is unclear whether this is a strict requirement or just a precaution. Therefore, it is recommended that you cancel your membership well in advance of the auto-renewal date to avoid any unexpected charges.
When you call the number, you will likely need to provide account information, such as your name, email address, and reason for cancellation. It is important to remain patient and polite during the call, as the customer service representative will be there to assist you in cancelling your membership.
After cancelling your membership, be sure to check your email for a confirmation. This will ensure that your cancellation request has been processed successfully. Additionally, keep an eye on your bank statements to verify that no further charges are made by Arccos. If any unauthorized charges occur, contact your bank to resolve the issue.
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Cancelling before automatic renewal
Cancelling your Arccos Golf subscription before automatic renewal can be done in a few ways. Firstly, it's important to note that all subscription changes, including cancellations, must be completed directly by the account holder. If you are still within your free trial period, you can cancel by emailing [email protected] or calling 844-692-7226.
If you are outside of the free trial period, you can cancel your subscription by visiting the Arccos Golf website and signing into your account. From there, click on the Profile icon, then "My Account", and "Manage Membership". Select your active subscription and follow the prompts to cancel. It's worth noting that you will continue to have full access to Arccos until the end of your current billing period.
Some users have reported difficulties with cancelling their subscriptions. In some cases, users have had to wait up to two weeks for their cancellation to take effect, resulting in an additional year's charge. Others have reported issues with cancelling via the app, with the cancellation process not working as expected. As such, it may be advisable to contact Arccos Golf customer support directly to ensure your subscription is successfully cancelled.
To avoid unwanted charges, it is recommended to cancel your subscription well in advance of the renewal date. Additionally, consider using a virtual card service like privacy.com to control your subscription payments more easily. This allows you to turn off the card if you are having issues with cancellation or want to prevent automatic renewal.
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Frequently asked questions
Cancelling your Arccos Golf subscription can be done by visiting arccosgolf.com and signing into your account. Click the Profile icon > My Account > Manage Membership. Select your active subscription to manage and follow the prompts to cancel.
Yes, you can cancel your subscription by calling 844-692-7226.
Yes, you can cancel your subscription by emailing [email protected].
