Ava Romero
GolfPass is a subscription service that offers golfers curated instruction content, exclusive videos, and credits for tee times. GolfPass+ is a premium membership that provides additional benefits, including world-class instruction, travel tips, and credits at popular resorts. To cancel your GolfPass subscription, you must turn off auto-renewal before your renewal date. This can be done by going to the Manage Membership page and turning off the auto-renewal option. If you have a GolfPass+ membership, you can cancel up to ten tee time reservations in a calendar year without penalty.
| Characteristics | Values |
|---|---|
| How to cancel GolfPass | Go to the Manage Membership page and turn auto-renew off |
| How to avoid being charged | Cancel prior to the expiration of the 7-day free trial |
| How to avoid auto-renewal | Go to the Manage Membership page and turn auto-renew off prior to the renewal date |
| Tee Time Protection | Can be purchased at checkout for any Hot Deals reservation made through GolfNow.com or the GolfNow app |
| Tee Time Protection cancellation policy | Reservations can be cancelled up to one hour before the time of play and refunded amounts will be available as GolfNow credit |
| Tee Time Protection for GolfPass+ members | GolfPass+ members can change or cancel up to ten tee time reservations in a calendar year for any reason up to one hour prior to the scheduled tee time |
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What You'll Learn
Cancelling GolfPass before the 7-day free trial ends
To cancel your GolfPass subscription before the 7-day free trial ends, you must go to the Manage Membership page and turn off auto-renewal. This will prevent you from being automatically charged the applicable rate for your subscription (monthly or annual) at the end of the 7-day free trial period.
GolfPass offers a 7-day free trial to new subscribers only. To receive the free trial, you must have a valid GOLF account with a credit card on file. During the trial, you will have unlimited access to all GolfPass video content and one booking for up to four players with waived fees on GolfNow.
It is important to note that some GolfPass benefits may not be available during the trial. After the trial ends, your subscription will automatically renew annually, and you will be charged the applicable rate plus any applicable taxes. Therefore, to avoid being charged, you must cancel before the end of the 7-day free trial by turning off auto-renewal on your account page.
Additionally, if you cancel your subscription before the end of the free trial, you will not receive any promotional codes or benefits that are offered with the subscription. Monthly GolfPass memberships are non-refundable, and there are no refunds or credits for partially used periods. Annual GolfPass memberships are refundable only if you cancel within the first 30 days of purchase and have not used any GolfPass membership benefits.
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Cancelling auto-renewal on GolfPass
GolfPass is an auto-renewal program, meaning your credit card will be charged for your membership renewal to ensure that your benefits are not interrupted. If you wish to cancel auto-renewal on your GolfPass membership, you must go to the Manage Membership page and turn auto-renew off before your renewal date.
You can find the Manage Membership page by first signing in to the GolfPass app. Click on Settings in the bottom right-hand corner and then enter your email address and password. Once you are signed in, you can navigate to the Manage Membership page and turn off auto-renewal.
It is important to note that the length of your membership may vary, so be sure to check your membership account for further details. Your initial GolfPass membership period will be for one year from the date of your purchase, and it will automatically renew for additional one-year periods each year at the current rate until you cancel. Similarly, if you have a monthly membership, it will automatically renew for one month at the current rate until you cancel.
If all credit cards on file are declined for payment of your membership fee, you must provide a new credit card promptly, or your membership will be canceled.
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Cancelling a GolfNow tee time reservation
To cancel your tee time reservation on GolfNow, follow these steps:
- Go to your "View Reservations" page.
- Click on "Modify Players or Cancel" for the relevant reservation.
- Select the number of players you wish to remove.
- Choose a reason for cancelling.
- Click "Submit Cancellation".
It is important to cancel your reservation at least one hour before your scheduled tee time to avoid any no-show fees. If you need to cancel within an hour of your tee time due to unforeseen circumstances, it is recommended to contact a GolfNow representative directly.
Additionally, if you have a GolfPass+ membership, you can modify or cancel your reservation up to the time of play. However, reservations made prior to obtaining the GolfPass+ membership are not eligible for modification or cancellation under the Tee Time Protection policy.
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Cancelling a GolfPass+ tee time reservation
GolfPass+ members can cancel their tee time reservation without penalty and receive a refund under certain circumstances.
Firstly, cancellations must be made at least 24 hours in advance of the tee time. If you cancel within 24 hours of your tee time, you will be charged as a "no-show" under the course's no-show policy.
Secondly, cancellations are only eligible for a refund if the golf course is closed on the day of play or if you are a GolfPass+ member with at least one of your ten free tee time cancellations available to use. Any refunded amounts will be available as a GolfNow credit loaded into your GolfPass+ account and will be valid for up to six months.
To cancel a reservation, go to your View Reservations page and click "Modify Players or Cancel" on the reservation you wish to cancel. Select the number of players you want to remove and choose "Weather" as the reason for cancellation, then click "Submit Cancellation". If you are eligible for a refund, it may take 5-7 business days to process.
Tee time reservations paid at the golf course are subject to that course's specific cancellation policy, which you can find on your Upcoming Reservations page. It is important to review the cancellation policy of the golf course before booking to understand their procedures and any associated fees. Some courses may offer a rain check or partial refund if your round is cut short due to bad weather, while others may let you reschedule for a later date.
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Cancelling a GolfPass membership
To cancel your GolfPass membership, you must first sign in to your GolfPass app. Click on Settings in the bottom right-hand corner and enter your email address and password to log in.
Once you are logged in, navigate to the Manage Membership page. Here, you will find the option to turn off auto-renewal. By turning off auto-renewal, you will prevent your membership from automatically renewing for the same duration (monthly or annually) at the current rate.
If you have signed up for the 7-day free trial, be sure to cancel before the trial period ends to avoid being charged. GolfPass offers unlimited access to video content and other benefits during the trial, but you must cancel before the trial expires to prevent any subscription charges.
Additionally, if you have a GolfNow account, you are a GolfPass Free member. This membership allows you to earn GolfPass Points, receive tee time recommendations, and access curated instruction content on golfpass.com.
Remember, cancelling your GolfPass membership will revoke your access to exclusive benefits, including streaming world-class instruction, GolfPass original shows, and Golf Channel classics.
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Frequently asked questions
To cancel your GolfPass membership, go to the Manage Membership page and turn auto-renew off.
To avoid being charged after your free trial, cancel your membership before the expiration of the trial.
If your credit card is declined, you must provide a new credit card promptly or your membership will be canceled.
To avoid auto-renewal, go to the Manage Membership page and turn auto-renew off before your renewal date.
