Nina Caldwell
Titleist offers a variety of customer service options to golfers and other customers. The company has a dedicated support line for golfers with queries about their products, services, shipping, and returns. Customers can also contact Titleist by phone, email, or text. Titleist's customer service team is available Monday through Friday, 9:00 AM to 5:00 PM EST, with additional hours on Thursday until 2:00 PM EST. The company's corporate headquarters are located in Fairhaven, Massachusetts, and customers can visit this location to get assistance, but they are advised to make an appointment first.
| Characteristics | Values |
|---|---|
| Toll-free phone number | 1-800-225-8500 |
| Phone number | 1-800-333-4200 |
| Phone number (Assembly, R&D, and Sales) | 1-760-804-6500 |
| Phone number (England) | +44-148-030-1114 |
| Phone number (East Gwillimbury, Ontario) | 1-905-898-7575 |
| Phone number (Germany) | +49612-655-033-1900 |
| Address | Titleist 333 Bridge St. Fairhaven, Massachusetts 02719, United States |
| [email protected] | |
| Business hours | Monday-Thursday: 9:00AM-5:00PM EST, Friday: 9:00AM-2:00PM EST |
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What You'll Learn
Phone numbers for customer service
For assembly, R&D, and sales, the Titleist customer service team can be reached at 1-760-804-6500. If you are calling from England, the Titleist customer service number is +44-148-030-1114. For customers in East Gwillimbury, Ontario, the number is 1-905-898-7575. If you are based in Germany, the customer care number is +49612-655-033-1900.
The Titleist customer service team is available Monday to Thursday from 9:00 AM to 5:00 PM EST and on Fridays from 9:00 AM to 2:00 PM EST. While the toll-free number is available 24/7, it is recommended to call during business hours to ensure a quicker response.
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Customer service email address
The main customer support line is 1-800-225-8500, which is toll-free. This number can be used for general queries, product/service concerns, requests for information, shipping and delivery, and more. Another customer support number is 1-800-333-4200, which is also listed as a dedicated support line for specific issues such as order status updates, product details, returns, and warranty services.
For assembly, R&D, and sales inquiries, the dedicated customer service line is 1-760-804-6500. Additionally, specific locations have their own dedicated customer service numbers. For instance, the number for England is +44-148-030-1114, while the number for East Gwillimbury, Ontario, is 1-905-898-7575. There is also a separate number for Germany: +49612-655-033-1900.
If you wish to contact Titleist via email, you can navigate to the official website and find the "Contact Us" section. Here, you will need to fill out an email customer service form to forward your question or concern. The company aims to respond to emails within 48 hours. The email address [email protected] is also mentioned as a point of contact, with 78% of customers using this address to address their issues and concerns.
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Visiting headquarters
Visiting Titleist's headquarters is a great way to get assistance with your queries. Titleist's corporate office is located at 333 Bridge St, Fairhaven, Massachusetts, 02719, United States. This address is the company's hub of functions, where operations are coordinated.
Before visiting, it is recommended to contact the Titleist customer service team and schedule an appointment. This ensures that your concerns are addressed promptly without delays. The customer service team is available to guide you 24 hours a day, every day of the week, via their toll-free number: 1-800-225-8500. This number is the best way to reach the company, with 78% of consumers using this number to address their issues.
You can also email the customer service team at [email protected], particularly if your concern is not urgent. Emails are usually responded to within 48 hours. Additionally, you can navigate to the official website and find the "Contact Us" section, where you can fill out an email customer service form.
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Returns and refunds
The customer service team can be reached via phone or email. The dedicated support line for returns is 1-800-333-4200, and their business hours are Monday to Thursday from 9:00 AM to 5:00 PM EST and Friday from 9:00 AM to 2:00 PM EST. If you prefer to send an email, you can navigate to the "`Contact Us`" section of their website and fill out the email customer service form. The Titleist customer service team will respond to your query within 48 hours.
It is worth noting that Titleist does not offer exchanges for products. If you intend to exchange a product, you may need to refer to their Warranty, Care, and Repair information, or reach out to an authorized Titleist retailer for further assistance.
For customers in England, the customer service phone number is +44-148-030-1114. Additionally, customers in East Gwillimbury, Ontario, can call 1-905-898-7575, and those in Germany can use the number +49612-655-033-1900.
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Sponsorship and donation requests
For sponsorship and donation requests, you can find the full details on Titleist's website. They also provide a dedicated support line for customers at (800) 333-4200, which is available Monday through Thursday from 9:00 AM to 5:00 PM EST and Friday from 9:00 AM to 2:00 PM EST.
If you are an international customer, the following contact numbers are provided:
- England: +44-148-030-1114
- East Gwillimbury, Ontario: 1-905-898-7575
- Germany: +49612-655-033-1900
You can also visit the Titleist headquarters at 333 Bridge St. Fairhaven, Massachusetts 02719, USA, but it is recommended that you make an appointment beforehand to ensure prompt assistance.
Additionally, you can email Titleist directly at [email protected], and a customer service representative will respond within 48 hours.
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Frequently asked questions
The toll-free customer service phone number for Titleist is 1-800-225-8500. This number can be used for any queries or concerns you may have.
You can contact Titleist customer service via email at [email protected]. The team usually responds within 48 hours.
The Titleist corporate office is located at 333 Bridge St. Fairhaven, Massachusetts 02719, United States.
The Titleist customer service team is available during business hours from Monday to Friday, 9:00 AM to 5:00 PM EST. They are also available on Fridays from 9:00 AM to 2:00 PM.
