Ava Romero
Golf Avenue is an online golf equipment retailer that sells new and pre-owned golf gear, including clubs, balls, bags, shoes, and clothing. The company was founded in 2003 and is headquartered in Montreal, Canada. It has been in business for over 20 years and has a good reputation among customers. Golf Avenue offers competitive prices, fast shipping, and a 30-day return policy. The website is safe and secure, using SSL encryption to protect personal information. However, some customers have reported issues with shipping delays, customer service, and the condition of pre-owned items.
| Characteristics | Values |
|---|---|
| Safety | Safe and secure website with SSL encryption to protect personal information |
| Legitimacy | Legitimate online retailer of golf equipment, with an excellent reputation in the golfing community |
| Customer Service | Dedicated team available via phone, email, or live chat during weekdays. Also offers an FAQ section on its website |
| Shipping | Free shipping on orders over $50 in the USA, shipped with UPS or Canada Post |
| Payment Methods | Accepts MasterCard, Visa, American Express, PayPal, and Sezzle for orders over $200 |
| Return Policy | 30-day return policy with full refunds or exchanges |
| Reviews | Rated "Average" with 3.2/5 on Trustpilot based on 86 reviews. Positive reviews praise prompt service, high-quality products, and fair prices, while negative reviews mention issues with shipping delays and customer service |
Explore related products
What You'll Learn
Golf Avenue's website safety
Golf Avenue is an online golf equipment retailer that sells a wide variety of products, including new and pre-owned golf clubs, balls, bags, shoes, and clothing. The company was founded in 2003 by two brothers, Mike and Chris Asselin, and is headquartered in Montreal, Canada. Golf Avenue is a subsidiary of Golf Town, a Canadian golf retailer, and has been in business for over 20 years.
Golf Avenue has an excellent reputation in the golfing community for offering high-quality golf equipment at competitive prices. They have been recognised by several industry awards, including the eTail Canada Innovation Award for Best Mobile Commerce Experience, and are members of the Better Business Bureau with an A+ rating. The company has received numerous positive customer reviews on its website and other online platforms, with customers praising their prompt and efficient service, high-quality products, and fair prices.
Golf Avenue is a trusted and safe website to shop on, utilising SSL encryption technology to protect customer information, including payment details. They also have a privacy policy in place that outlines how they collect, use, and protect customer data. The company offers a 30-day return policy on all products, allowing customers to return items they are not satisfied with for a full refund or exchange.
However, some customers have reported issues with shipping delays, customer service, and the condition of pre-owned clubs. It is always recommended that customers exercise caution when shopping online and thoroughly research the stores they plan to purchase from.
Mini Golf: Child's Play or Adult Fun?
You may want to see also
Explore related products
Customer reviews
Golf Avenue is a website where you can buy new and used golf clubs and other golf equipment. It is owned by Golf Town and gets a lot of its inventory from trade-ins.
Reviews for Golf Avenue are mixed. On Trustpilot, the company currently has a rating of 3.2 out of 5, or "Average". It has received 86 reviews. Individual reviews describe both positive and negative experiences.
Some customers have reported good experiences with Golf Avenue, praising the company for its prompt shipping, good trade-in program, and competitive prices. One customer wrote, "I've dealt with Golf Avenue on numerous occasions and have always had a positive experience whether it be ordering, trading or returning items. They're quick to respond to correspondence. The products are always as described or even better. I highly recommend these guys, give them a try, you won't be disappointed." Another customer wrote, "Second time buying and trading in used clubs. The club I bought was flawless, actually better than described. Plus Golf Avenue was super helpful when I screwed up the return by issuing a new shipping..."
However, other customers have reported negative experiences, citing issues with customer service, products arriving damaged, and difficulties with returns. One customer wrote, "Very poor experience. Purchased a fairway wood new. When arrived the box was damaged and the product was broken beyond repair. Emailed and called, but no action from them. I had to go through my c.c. company to dispute this charge. I would not recommend buying anything from them. Customer experience is very poor." Another customer wrote, "Clueless sales team. I wanted to support local and went back and fourth on a few emails and calls, ultimately got a Ping G430 driver NEW at Golftown for less than the price of a used at Golfavenue. I also got 4x better trade-in at Golftown on my old driver."
On Reddit, some users have also reported mixed experiences with Golf Avenue. One user wrote, "They are owned by Golf Town and a lot of their inventory comes from trade-ins. Take a very close look at the pictures for the specific club you are buying. They tend to really overrate what an 8/10 or 9/10 is. Some 8/10s look like they were dragged all over the parking lot. That being said, I have bought a couple of things from them and the service is good overall, other than the condition rating numbers." Another user wrote, "I still find myself looking on globalgolf.ca in Canada over golf avenue as I find that their prices can sometimes be a bit cheaper, but I have had good experiences using both websites."
Curry's Golf Triumph: A Champion's Spirit
You may want to see also
Explore related products
Shipping and returns
Golf Avenue is an online retailer of golf equipment, offering a wide variety of products and services. The company has received mixed reviews from customers, with some praising their wide selection of products, competitive prices, and fast shipping, while others have complained about their customer service, returns policy, and shipping delays. However, overall, Golf Avenue is considered a legitimate and safe platform for purchasing golf equipment.
Golf Avenue offers free shipping on orders over a certain amount, with a standard shipping option for orders below the threshold. The company ships orders placed during the week within 24-48 hours and provides a tracking number via email. Ground orders, however, may take up to 48 hours to process before shipping. Golf Avenue uses UPS or Canada Post for shipping and offers a variety of shipping methods to choose from during checkout.
In terms of returns, Golf Avenue provides a 30-day return policy on all products, allowing customers to return items for a full refund or exchange. To initiate a return, clients must notify Golf Avenue within 7 days from the date of delivery and ship the items back within the first 7 days, providing a tracking number to the company. The client is responsible for shipping costs for both the original and return shipments, unless the product is deemed defective by Golf Avenue. All returns must be properly packaged and insured, with proof of purchase included. Golf Avenue will inspect the returned items and notify the customer before issuing any refunds or credits.
It is important to note that Golf Avenue's return policy has specific conditions, including the need for original packaging and limitations on product use. Customers are advised to carefully review the return policy details before making a purchase. Additionally, Golf Avenue offers a trade-in program for old golf clubs, with values based on factors such as the year of introduction, demand, popularity, and competitor prices.
Rock Bottom Golf: Legit or a Scam?
You may want to see also
Explore related products
![Tiskgg [Upgraded] Fireproof Gun Safe Rifle, 51'' Deeper & Larger Long Gun Safes for Home, Heavy Duty Anti-Theft Gun Cabinets Rifles with 3Pistol Rack & Silent Mode (Us Stock), Black, 8 Rifle Gun Safe](https://m.media-amazon.com/images/I/71rW5HX1mbL._AC_UL320_.jpg)
Payment methods
Golf Avenue is a legitimate online golf equipment retailer with an excellent reputation in the golfing community. It offers a variety of payment methods to its customers.
Golf Avenue offers two primary types of payment options: store credits and cash wire transfers. The store credit can be used for future purchases or the current purchase via a refund if you use their unified cart. Cash wire transfers are sent through Plooto, a third-party platform. An email will be sent to you with a link to accept the payment. You will need to answer a security question and enter your banking information to complete the deposit.
Golf Avenue US also accepts MasterCard, Visa, American Express, PayPal, and Sezzle (for orders over $200 USD). PayPal is known to be the safest online payment method. If you face any issues with processing your payment, you can contact their customer service team, which is available via phone, email, or live chat during business hours.
Golf Expenses: Are They Tax Deductible?
You may want to see also
Explore related products
Company history
Golf Avenue is an online retailer specializing in new and used golf equipment. The company was founded in 2003 or 2005 by two brothers, David and Michael Friedman. Headquartered in Montreal, Quebec, Canada, Golf Avenue has become one of the largest online retailers of golf equipment, serving customers in the US, Canada, and Europe.
Golf Avenue started as a small online retailer but quickly gained popularity among golfers. The company's mission is to create a frictionless online experience for buying, selling, and trading pre-loved golf equipment, extending the life of these goods, and offering them at competitive prices. They offer a wide range of products, including clubs, balls, bags, shoes, and clothing, as well as services like club fitting, custom orders, and repairs.
The company has a strong online presence and primarily operates through its website, offering fast delivery, accurate equipment descriptions, and great deals on used equipment. They have a team of experts and golfers who inspect and refurbish each club, ensuring the best quality for their customers.
Golf Avenue has earned a reputation for being a legitimate and trustworthy business. This is supported by their years of operation, positive customer reviews, and established business practices. Independent evaluators like ScamAdviser have given Golf Avenue a high trust score, taking into account their operational history, website security, significant website traffic, and positive review patterns.
With over 100,000 happy customers and an average rating of 4.5 out of 5 stars on Trustpilot, Golf Avenue is a trusted destination for golfers looking to buy, sell, or trade golf equipment.
Golfing: A Sport That Refuses to Die Out
You may want to see also
Frequently asked questions
Yes, Golf Avenue is a safe and secure website to shop at. The company uses SSL encryption to protect your personal information.
Golf Avenue offers a 30-day return policy on all products. You can return your product for a full refund or exchange it for a different product.
Golf Avenue accepts MasterCard, Visa, American Express, PayPal, and Sezzle.
Yes, Golf Avenue is a trusted website with an excellent reputation in the golfing community. They are known for offering high-quality golf equipment at competitive prices.
Golf Avenue has received mixed reviews. Some customers have praised the company for its prompt and efficient service, high-quality products, and fair prices. However, others have reported issues with shipping delays, customer service, and products arriving damaged or not as described.
