Harper Lin
There are several online retailers in the golf space that offer discounted golf equipment, such as GolfDiscount.com and DiscountGolfCo.com. While some customers have reported positive experiences with these websites, there are also numerous complaints and scam reports. For example, several customers have reported issues with delayed shipping, difficulty obtaining refunds, and unexpected charges. In some cases, customers have paid for orders that were never delivered, and the businesses failed to resolve the issues satisfactorily. Therefore, it is essential to exercise caution when considering purchasing from these discounted golf websites and to carefully review customer feedback and complaints before making a purchase.
| Characteristics | Values |
|---|---|
| Website | Golfdiscount.com |
| Shipping | Fast |
| Customer Service | Professional, knowledgeable |
| Returns | Hassle-free returns, but nearest dropbox is 70 miles away |
| Sales Tax | Charged sales tax on clothing in states where clothing is tax-exempt |
| Trustworthiness | Mixed reviews, some customers claim it is a scam |
| Overall Rating | 2/5 stars |
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What You'll Learn
Golfdiscount.com has a 2-star rating from 35 reviews
Golfdiscount.com is an online retailer of golf clubs and accessories founded in 1995. The company has received 35 reviews on Sitejabber, with an overall rating of 2 stars, suggesting that most customers are dissatisfied with their purchases.
Several reviews mention issues with customer service. One customer reported that they were charged sales tax on a golf shirt, which is tax-exempt in their state. Despite attempting to resolve the issue with the company, they were unable to obtain a refund and had to go through their credit card company to fix the charge. Another reviewer mentioned that they were unsatisfied with the response they received from customer service after experiencing issues with their order, stating that they felt insulted and demeaned by the way they were treated.
Other reviews highlight potential issues with the accuracy of pricing and delivery times. One customer reported that they were charged an additional fee after making a purchase, which was not made clear at the time of purchase. They also mentioned that returning the item would be at their own expense. Another reviewer noted that their order took significantly longer than the estimated delivery time to arrive and that they were repeatedly told that it was "on its way" despite not receiving it.
However, it is worth noting that there are also positive reviews. One customer reported that they received their order much faster than expected and were pleased with the pricing.
Overall, while Golfdiscount.com may offer attractive pricing and deals, customers should be cautious of potential issues with customer service, unexpected charges, and delivery delays.
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Some customers have had issues with refunds and returns
Golfdiscount.com has received mixed reviews online. While some customers have been satisfied with their purchases and the company's customer service, others have had issues with refunds and returns.
One customer on Sitejabber reported that they had to pay for returning an item, despite the company's "100-day Satisfaction Guarantee." They also mentioned that they were expecting to receive a bill for the item they purchased, as they had received a letter from FedX for the first club they bought.
Another customer shared a frustrating experience with being charged sales tax on golf shirts, which the company defined as "equipment." Despite attempts to resolve the issue with the sales/customer service representative, the company refused to refund the sales tax. The customer eventually had to go through their credit card company to fix the issue.
Some customers have also reported issues with delayed or missing shipments. In one case, a customer was told that their clubs would be shipped with one-day shipping, but four days later, the order was still in the "processing stage." Another customer shared a similar experience, stating that they never received their shipment despite being told it would be shipped soon.
It is worth noting that there are also positive reviews of the company, with some customers praising their warranty service and hassle-free returns. However, the overall rating of the company on Sitejabber is two stars out of five, indicating that most customers are generally dissatisfied with their purchases.
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The website has been called a scam by some customers
Golfdiscount.com has received mixed reviews from customers. While some customers have expressed satisfaction with their purchases and praised the company's customer service, others have called the website a scam.
Several customers have shared negative experiences involving delayed shipments, issues with returns, and unexpected charges. One customer reported that they never received their order despite being assured that it was in process, while another complained about being charged sales tax on golf shirts, which should be tax-exempt in their state. In addition, a few customers have accused the website of scamming them, with one sharing that they were asked to pay twice for their order through different payment methods.
On the other hand, some customers have shared positive experiences with Golf Discount. One customer praised the company for honouring the warranty on a driver they purchased, while another appreciated the professional and knowledgeable service they received when choosing the correct grips for their clubs.
Overall, the website has received a 2-star rating from 35 reviews on Sitejabber, indicating that most customers are generally dissatisfied with their purchases. However, it's important to note that individual experiences may vary, and some customers have successfully resolved their issues through alternative means, such as contacting their credit card company.
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Golfdiscount.com offers significant discounts on golf equipment
Golfdiscount.com is a legitimate website that offers significant discounts on golf equipment. With over 40 years in the golf industry and relationships with top golf brands, they offer exclusive opportunities such as first access to new products and closeout buys, passing the savings on to their customers.
One customer on Reddit shared their experience purchasing a 2022 Cobra King Tour MIM set for $549, a significant discount compared to the $1000+ price seen elsewhere. They also praised the website for its fast shipping, as their order arrived sooner than expected. Another customer commented on the website's pricing, stating that the T300 irons were $150 cheaper than the competition.
Golfdiscount.com offers a price match guarantee and free shipping on orders over $99 within the US, making it a convenient and cost-effective option for golfers. The website also provides order tracking for added convenience and peace of mind.
In addition to Golfdiscount.com, there are other websites that offer discounted golf equipment, such as TGW.com, Rock Bottom Golf, and Discount Golf. These websites offer deals on golf clubs, apparel, balls, shoes, and accessories, often including well-known brands. It's always a good idea to compare prices and read reviews before making a purchase to ensure you're getting a legitimate deal.
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Customers have reported issues with the website's payment system
In addition, there are several reports of customers not receiving their orders even after paying for them. Some customers reported that Discount Golf Company claimed that they never received the payment and refused to ship the order, while others said that the company kept making excuses and never provided a tracking number. There are also complaints about the company's refund policy, with customers reporting that they were denied refunds even after the company failed to deliver the ordered products.
On the Better Business Bureau website, there are also several complaints from customers who did not receive their orders after paying for them. In some cases, the company claimed that the payment was not received due to issues with their Venmo account and asked the customers to pay again through a different method. When the customers refused to pay again, the company offered them a discount but still failed to deliver the ordered products. Overall, it seems that there are several issues with the website's payment system, including double-charging, incorrect tax charges, failure to deliver ordered products, and difficulties in obtaining refunds.
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Frequently asked questions
Golf Discount has received mixed reviews online. While some customers have complained about issues with shipping, refunds, and customer service, others have shared positive experiences with the company's prices and warranty claims handling.
Some customers have praised Golf Discount for their fast shipping and low prices. One customer shared that they were able to purchase a golf club set for a significantly lower price than what was offered elsewhere. Another customer had a positive experience with a warranty claim, stating that their issue was resolved with zero problems.
Negative reviews of Golf Discount include complaints about delayed shipping, issues with refunds, and poor customer service. Some customers have also raised concerns about unexpected charges and difficulties with returning items.
Golf Discount can be contacted via email and phone. Their customer service representatives are reported to be professional and knowledgeable about their products.
Golf Discount offers hassle-free returns, but some customers have reported challenges with the process. It is recommended to carefully review their return policy and any applicable fees or restrictions before making a purchase.
