Harper Lin
Rock Bottom Golf is a discount golf store that offers a variety of golf equipment, including clubs, apparel, golf balls, and bags, at low prices. The company has received mixed reviews from customers, with an average rating of 4.2/5 on Trustpilot and 3.8/5 on PissedConsumer. While some customers have praised the company for its fast delivery, good prices, and quality products, others have complained about issues with customer service, reliability, and order fulfilment. So, is Rock Bottom Golf reliable? The answer may depend on individual experiences and expectations.
| Characteristics | Values |
|---|---|
| Trustpilot rating | 4.2/5 |
| Sitejabber reviews | 918 |
| Sitejabber rating | 3.8/5 |
| PissedConsumer reviews | 384 |
| PissedConsumer rating | 3.8/5 |
| PissedConsumer recommendation | 40% |
| Pros | Pricing, Quick service, Quality merchandise in original packing, Fast processing |
| Cons | Customer service, Reliability, No customer service |
Explore related products
What You'll Learn
- Rock Bottom Golf has a 4.2/5 rating on Trustpilot
- The company offers fast delivery and good prices
- Customers have praised their quick service and quality merchandise
- Some customers have criticised their customer service and reliability
- The company offers a wide range of golf equipment at discount prices
Rock Bottom Golf has a 4.2/5 rating on Trustpilot
Rock Bottom Golf has a rating of 4.2/5 on Trustpilot, with 658 customers leaving reviews. The reviews are generally positive, with many praising the company's low prices, fast delivery, and quality products. Several customers also mention having positive experiences with the company's customer service.
One customer wrote, "I ordered three golf gloves from Rock Bottom because they are as good as any other glove I've bought. Secondarily, you can't beat the price when you buy multiple gloves." Another customer praised the company's ability to meet their needs, saying, "I searched high and low for a good push cart, and literally every golf store was out of stock or backorder. I found exactly what I wanted at Rock Bottom Golf and received my order in a week or less."
However, there are also a few negative reviews, with some customers citing issues with customer service and order fulfilment. One customer wrote, "I spent almost $600 on a set of golf clubs, but they got lost in the mail. I contacted the seller, and they said they would open a claim with UPS, but they did not." Another customer mentioned concerns about the company's pricing practices, noting that the price of a golf bag they were interested in changed almost daily.
Overall, Rock Bottom Golf appears to be a reliable option for purchasing golf equipment, with many customers having positive experiences and recommending the company. However, as with any online retailer, there are also a small number of negative reviews from customers who have encountered issues.
Golf's Global Appeal: Why It's So Famous
You may want to see also
Explore related products
The company offers fast delivery and good prices
Rock Bottom Golf offers a wide range of quality golf equipment at discounted prices. The company has received praise from customers for its fast delivery and good prices.
One customer reported that they received their order in "super quick time", while another praised the company for its "great delivery timeframe". Several customers have also commented on the affordability of Rock Bottom Golf's products, with one reviewer noting that the company offers the "best prices around".
In addition to fast delivery and good prices, Rock Bottom Golf also provides a variety of products, including golf clubs, bags, gloves, and balls. The company also offers personalised items, such as golf bags with embroidered designs.
Rock Bottom Golf's pricing strategy is unique, with dynamic pricing being employed. This means that the same product can be priced differently on different days. This strategy may appeal to bargain hunters who enjoy the thrill of finding the best deal.
Overall, Rock Bottom Golf provides a convenient and affordable option for golfers looking to purchase equipment and accessories. The company's fast delivery and competitive prices have earned them a positive reputation among customers.
Golfing Girls at Taylor University: Exploring the Options
You may want to see also
Explore related products
Customers have praised their quick service and quality merchandise
Rock Bottom Golf has received praise from customers for its quick delivery, affordable prices, and quality merchandise. The company offers a wide range of golf equipment, including clubs, gloves, balls, and bags, at discounted prices.
Several customers have commended the company for its prompt delivery, with some receiving their orders earlier than expected. One customer on Sitejabber praised the company, saying, "I have ordered many times and will never order golf supplies from anywhere else. VERY happy customer here!" Another customer on Trustpilot mentioned, "Excellent product, great delivery. Arrived in super quick time."
The quality of the merchandise has also been highlighted by customers. One Sitejabber reviewer mentioned that their order was "packaged very well and the product was exactly as described on the site." Another Sitejabber reviewer praised the quality of their purchase, stating, "I ordered three golf gloves from Rock Bottom because they are as good as any other glove I've bought."
In addition to the positive feedback, some customers have expressed concerns about their experiences with Rock Bottom Golf's customer service. A few reviewers mentioned issues with receiving incomplete orders or experiencing challenges with returns and refunds. However, it is important to note that the majority of reviews highlight the company's quick service and quality products.
Overall, Rock Bottom Golf has received recognition for its efficient delivery, affordable pricing, and the quality of its golf merchandise, earning a rating of 4.2/5 on Trustpilot and 3.8/5 on PissedConsumer.
Golf: An Easy Game to Learn, Difficult to Master
You may want to see also
Explore related products
Some customers have criticised their customer service and reliability
Rock Bottom Golf has received mixed reviews for its customer service and reliability. While some customers have praised the company for its fast delivery, quality products, and good prices, others have criticised these aspects.
Some customers have praised Rock Bottom Golf for its quick delivery, with some receiving their orders in less than a week. The packaging has also been praised for keeping the products safe. The company has also been commended for its quality products, with some customers receiving items that were as advertised or even better. In addition, customers have appreciated the company's good prices, with some taking advantage of its discounts and special offers.
However, some customers have criticised Rock Bottom Golf's customer service and reliability. Some customers have complained about the lack of a telephone number to contact a live representative, making it difficult to address concerns or track purchases. There have also been issues with orders not being delivered or lost in the mail, and the company's response to these situations has been criticised. In one instance, a customer experienced a delay in receiving their order due to items being out of stock, and they were not notified until they sent an email inquiring about the order. Another customer experienced a similar issue with their order, and while they received a refund for the missing items, they were dissatisfied with the company's handling of the situation.
While Rock Bottom Golf has a rating of 4.2/5 on Trustpilot, with 658 customers providing reviews, PissedConsumer users have given the company a rating of 3.8 stars based on 216 reviews. This suggests that there is a range of experiences among customers, with some having positive experiences and others encountering issues with the company's customer service and reliability.
Fairway Hits: Golf's Most Important Skill
You may want to see also
Explore related products
$19.95 $24.95
$41.65 $59.5
The company offers a wide range of golf equipment at discount prices
Rock Bottom Golf is a discount golf store that offers a wide range of golf equipment at low prices. The company has a 4.2/5 rating on Trustpilot, with many customers praising their quick delivery, affordable prices, and quality products.
Rock Bottom Golf offers various golf products, including clubs, bags, gloves, balls, and apparel. They also provide personalised items, such as golf bags with embroidered designs. The company is known for its low prices and has a Clearance Cave section on its website, offering savings of up to 50% on selected items.
In addition to its online store, Rock Bottom Golf has a physical presence, having acquired a local club and a pro shop at a golf course. This gives customers the option to shop in-store and provides a tangible connection to the golf community.
While the majority of reviews for Rock Bottom Golf are positive, there have been some complaints about customer service and reliability. Some customers have expressed a desire for a dedicated phone line to speak to a company representative about their concerns. There have also been issues with order fulfilment, including delayed deliveries, missing items, and problems with refunds for lost items.
Overall, Rock Bottom Golf offers a wide range of golf equipment at discount prices, catering to golfers' needs with a variety of products and a focus on affordability. While there are some areas for improvement, particularly in customer service, the company has a mostly positive reputation among its customers.
Who Wins Olympic Golf Playoff?
You may want to see also
Frequently asked questions
Rock Bottom Golf has mixed reviews online. On Trustpilot, it has a rating of 4.2/5 from 658 reviews. On Sitejabber, it has 918 reviews with an average rating. PissedConsumer gives it 3.8 stars from 216 reviews.
Customers praise the company for its low prices, fast delivery, and quality products.
Some customers have complained about poor customer service, difficulty contacting the company, and issues with refunds and returns.
Rock Bottom Golf sells a range of golf equipment, including clubs, balls, bags, gloves, and shoes. They also offer personalised items and refurbished products.
Rock Bottom Golf advertises itself as offering the "Guaranteed Lowest Prices" on golf equipment. They have various ways to save money, including clearance sales, trade-in offers, and free shipping promotions.
