Miles Bennett
StickyGolf Pro is an indoor golf game that promises to bring endless fun to families, parties, BBQs, and more. The product has received mixed reviews online, with some customers reporting issues with delivery and customer service, and others praising the game as a fun activity for all ages. With an average rating of 3.4/5 on Trustpilot, some reviewers have questioned the legitimacy of the company, with one review on Scamadviser claiming that the company is a scam. However, others have reported positive experiences with the product and its customer service team. So, is Sticky Golf Pro a scam?
| Characteristics | Values |
|---|---|
| Trustpilot rating | 3.4 / 5 |
| Number of reviews on Trustpilot | 79 |
| Scamadviser views | 3116 |
| Scamadviser rating | Scam |
| Number of Reddit reviews | 27 |
| Cost | $134 NZD |
| Shipping time | 1 business day |
| Return/refund policy | Discretionary |
| Customer service | Poor |
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What You'll Learn
Poor customer service
StickyGolf Pro is a golf-themed product that has received mixed reviews online. While some customers have praised the product for being fun and enjoyable for the whole family, others have expressed concerns about the company's poor customer service and potential scamming behaviour.
Several customers have reported issues with delivery, including delayed shipments and a lack of updates or responses from the company. One customer mentioned that their order never arrived, and despite contacting customer support multiple times, they only received generic responses with no resolution. This issue appears to be widespread, with some customers waiting over a month for their orders to arrive or not receiving them at all.
The company's return and refund policy have also been a cause for concern. According to one review, the company does not provide clear details about returns or refunds and claims that it is at their discretion. The reviewer reported that they were only offered a 12% refund after a delayed response from the company, and when they protested, they never heard back. This lack of transparency and unfair refund policy have led some customers to believe that the company is a scam.
In addition to delivery and refund issues, there are also concerns about the company's legitimacy. Some customers have questioned whether the company is legit and expressed doubts about the quality of the product. There are also reports of hacked accounts and fraudulent credit card transactions after purchasing from the website, raising further suspicions about the company's integrity.
While StickyGolf Pro has received positive reviews for the entertainment value of its product, the company's poor customer service, delayed deliveries, and unclear refund policies have left many customers dissatisfied and suspicious of their operations. It is essential for customers to exercise caution when dealing with online businesses and to be aware of their rights regarding returns and refunds to protect themselves from potential scams.
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Non-delivery of products
While some customers have reported positive experiences with Sticky Golf Pro, receiving their orders and enjoying the product, others have complained about non-delivery of products.
Several customers have taken to online platforms to express their dissatisfaction with the company's failure to deliver their orders. Some have reported that their orders never arrived, despite repeated assurances from customer service. One customer even stated that their order was returned to the sender, with no further updates provided.
In addition to delivery issues, some customers have raised concerns about the company's lack of transparency regarding their return and refund policies. They claim that the company does not allow returns or refunds, or that they offer minimal refunds at their own discretion.
The company, StickyGolf Pro LLC, advertises free worldwide shipping and claims that orders will be shipped within one business day. However, multiple customers have reported significant delays in receiving their orders, with some orders taking over a month to arrive or not arriving at all.
It is important to note that delivery times can be affected by various factors, including shipping carriers, customs, and the customer's location. However, the company's failure to provide timely updates and adequate customer support has contributed to the negative experiences of some customers.
If you are experiencing issues with non-delivery of your Sticky Golf Pro order, it is recommended to take the following steps:
- Contact the company's customer support: Reach out to their customer care team through the provided contact options and request updates on your order.
- Document your communications: Keep a record of your interactions with the company, including emails, chat transcripts, and any relevant information.
- Seek assistance: If the company fails to resolve the issue, consider seeking help from consumer protection agencies or dispute resolution services.
- Share your experience: Share your experience with others through online reviews or social media to raise awareness and help others make informed decisions.
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Lack of transparency
There are several red flags that indicate a potential lack of transparency and possible scam behaviour associated with Sticky Golf Pro.
Firstly, there are concerns about the company's delivery and customer service. Some customers have reported long delays in receiving their orders, with the company failing to provide updates or respond to inquiries. This lack of communication and delays in delivery time could be indicative of potential issues with the company's operations and transparency.
Secondly, the company's return and refund policy are unclear and unfavourable towards customers. According to one review, the company does not outline the details of their return/refund policy and claims that refunds are at their discretion. This lack of transparency in their policies makes it difficult for customers to know their rights and options if they are unsatisfied with their purchase.
Additionally, there are concerns about the quality and pricing of the product. One customer mentioned that similar products can be found at a fraction of the price offered by Sticky Golf Pro, indicating potential price gouging or unfair pricing practices.
Furthermore, the company's website, stickygolfpro.com, has not provided a company registration or ID, which is a standard practice for legitimate businesses. This omission could indicate a lack of transparency about the company's ownership and operations.
While some customers have left positive reviews about the product, particularly mentioning its entertainment value for families, the concerns about delivery, customer service, refund policies, and company registration point towards a potential lack of transparency and possible scam behaviour. It is essential for customers to exercise caution and conduct thorough research before making purchases to protect themselves from potential scams.
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Negative reviews
Some customers have expressed concerns about Sticky Golf Pro being a scam. One customer claimed that they never received their order despite multiple attempts to contact the company, and that their accounts were hacked with fraudulent credit card transactions shortly after placing the order. Another customer reported a similar issue, stating that their order was returned to the sender and they never received an update on the second delivery attempt. Additionally, they mentioned that the company failed to respond to their emails and only offered generic responses from the FAQs section of their website.
There are also concerns about the company's return and refund policy. One customer shared their experience where they were offered only a 12% refund after facing issues with their order. When they protested, the company stopped responding altogether. The lack of transparency and discretion in the return/refund policy has raised red flags for some customers.
Some customers have also pointed out that similar products are available at much lower prices from other retailers, making Sticky Golf Pro seem overpriced in comparison. There are concerns that the company may be drop shipping products from Aliexpress or Temu at a significant markup.
While some people have praised the product for being fun for the whole family, there are a considerable number of reviews expressing frustration with the ordering process, delivery delays, and lack of responsiveness from customer service. These issues have led some customers to question the legitimacy of the company and whether they have fallen victim to a scam.
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Poor refund policy
While some customers have reported positive experiences with StickyGolf Pro, there are also a number of complaints regarding poor customer service and delayed deliveries. One common issue that customers have faced is the lack of a clear refund policy.
One customer on Scamadviser.com reported that the company does not outline the details of their return/refund policy, claiming that returns and refunds are at their discretion. The customer was offered only a 12% refund after a delayed response to their emails and social media messages. When the customer protested, the company stopped responding altogether. This lack of a transparent and customer-friendly refund policy has led to frustration and suspicion among buyers.
Another customer shared their experience on Reddit, expressing their disappointment with the product's delayed delivery. They mentioned that their order had been returned to the sender, and despite contacting customer care multiple times, they received little assistance. The customer was still awaiting a resolution, highlighting the ineffectiveness of the company's support and their lack of responsiveness to address issues.
The company's poor refund policy and delayed deliveries have raised concerns among buyers, with some even suspecting the company of being a scam. While the product itself has received positive reviews for being fun and enjoyable for families, the company's handling of refunds and customer service inquiries has been a significant point of criticism.
It is important for companies to have transparent and fair refund policies to build trust with their customers and ensure consumer rights are protected. A clear and well-communicated refund policy demonstrates a company's commitment to customer satisfaction and helps build long-term customer relationships. In the case of StickyGolf Pro, the lack of a proper refund policy has led to negative experiences and may deter potential customers from purchasing their products.
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Frequently asked questions
There are mixed reviews of Sticky Golf Pro online. While some customers have reported that they have enjoyed using the product, others have claimed that the company is a scam. Some customers have reported that they never received the product after ordering it, while others have complained about the company's lack of response to emails and the difficulty of obtaining refunds or returns.
Yes, many customers have reported that Sticky Golf Pro is a great game for the whole family and provides hours of fun, especially for kids.
Yes, some customers have reported that Sticky Golf Pro is a fun way for kids to practice their golf shots.
Yes, Sticky Golf Pro offers free worldwide shipping, which is delivered straight to your doorstep within 1 business day.
Sticky Golf Pro is rated "Average" with 3.4 / 5 on Trustpilot, with 79 reviews.
