Nina Caldwell
Trendy Golf is an online retailer that sells designer golf fashion clothing for men. It was started in 2004 by two self-proclaimed golf enthusiasts, Ian and Ben, who noticed a new style on the PGA and European Tours and wanted to create a one-stop shop for fashionable clothing worn by professional golfers. The company has since expanded worldwide, with offices in the UK and the USA. Trendy Golf has received mixed reviews, with an average rating of 3.7/5 stars on Trustpilot and 3.9/5 stars on another review site. While some customers have praised the company for its quick delivery and good communication, others have complained about issues with shipping, customer service, and returns.
| Characteristics | Values |
|---|---|
| Legitimacy | Trendy Golf is a legitimate online shop for designer golf fashion clothing for men. |
| Founders | Ian and Ben |
| Year founded | 2004 |
| Brand offerings | J.Lindeberg Golf, Lyle Scott Golf, Lacoste Golf, Aquascutum Golf, Tommy Hilfiger Golf, Peak Performance Golf, Hugo Boss Golf, Original Penguin Golf, Polo Golf, Ralph Lauren Golf, Puma Golf, RLX Golf, Boss Green Label, Ralph Lauren, Nike, G/FORE |
| Customer reviews | Trendy Golf has mixed reviews on Trustpilot, with an average rating of 3.7/5 stars for TrendyGolf USA and 3.9/5 stars for trendygolf.co.uk. While some customers praise the quick delivery, good prices, and helpful customer service, others complain about issues with incorrect or missing deliveries, poor customer service, and unexpected additional fees. |
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What You'll Learn
Trendy Golf's customer service
Trendy Golf is an online retailer specializing in designer golf fashion clothing for men. It was started in 2004 by two self-described golf enthusiasts who noticed a new style emerging on the PGA and European Tours. They now have offices in the UK and the USA.
Reviews of Trendy Golf's customer service are mixed. Some customers have praised the company for their helpfulness and quick response times, with one review stating that they received a new item with no issues after experiencing a problem with a bag (which was not the fault of Trendy Golf). Another review mentions that customer service replied to their query on the same day.
However, other reviews describe negative experiences with the company. One customer claimed that a customer service agent hung up on them, and another said that they were ignored after returning an item. Other complaints include being sent the wrong item and being charged for shipping costs for returns.
Trendy Golf can be contacted via social media on Facebook, Twitter, and Instagram, and they have fair and transparent delivery and refund policies.
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Shipping and returns
Trendy Golf is an online golf store that stocks clothing and golf merchandise from leading brands such as Greyson, Peter Millar, and Lululemon. The company offers a range of shipping and return options for customers.
Trendy Golf delivers packages via FedEx, with a standard delivery time of 2-3 days. Customers must provide a delivery address for FedEx, as deliveries to PO Boxes are not permitted. The company has a global presence, with offices in the UK and USA.
Trendy Golf offers special promotions throughout the year, such as discounts and free shipping on all orders. During sales periods, refunds may be delayed due to increased demand. While some customers have praised the company's reasonable delivery times, others have complained about unexpected shipping fees, such as a "heavy order" fee for shipping shoes.
Trendy Golf has a 30-day return policy for refunds and exchanges. Domestic orders over $150 are provided with a free return label, while customers are responsible for return shipping costs on orders under $150 and all international orders. Items must be returned with their original tags and packaging and must not be damaged. Final sale items are not eligible for returns.
While some customers have praised Trendy Golf's customer service team as friendly and helpful, others have expressed frustration with their experiences. Some customers have reported issues with receiving refunds for returned items, while others have mentioned difficulties in reaching customer support and resolving issues.
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Product quality
Trendy Golf is an online retailer specialising in fashionable golf clothing for men. It was founded in 2004 by two self-confessed golf enthusiasts, Ian and Ben, who wanted to create a one-stop shop for fashionable clothing worn by professional golfers worldwide. The company has since expanded and now has offices in the UK and the USA.
Trendy Golf has received mixed reviews for its product quality. Some customers have praised the quality of the products, with one reviewer saying they have "ordered lots of golf gear from Trendygolf over a number of years and delivery has always been first class". Another reviewer praised the company for its "slightly different products from other golf stores", meaning there is less chance of "clashing on a large golf day".
However, other customers have criticised the quality of the products they received. One customer claimed that they had ordered a pair of golf shoes that were "completely different" from what they had ordered, being a different item, colour, and size. Another reviewer complained about receiving an item that was out of stock, saying that this had happened to them "twice now during the sales".
In addition to quality concerns, some customers have also reported issues with shipping and customer service. Several reviewers mentioned incurring unexpected shipping costs, including a "heavy order" fee for shipping shoes to the East Coast. Others reported issues with returns, with some claiming that Trendy Golf ignored their emails and failed to resolve delivery issues.
Overall, while some customers have been satisfied with the product quality offered by Trendy Golf, others have raised concerns about the quality, shipping, and customer service. As such, it is advisable for customers to exercise caution when purchasing from Trendy Golf and to be aware of potential issues that may arise.
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Trendy Golf's history and growth
Trendy Golf is an online retailer specializing in designer golf fashion clothing for men. It was founded in January 2004 by two self-confessed golf enthusiasts, Ian and Ben, who noticed a new style emerging on the PGA and European Tours. They identified the brand as J.Lindeberg, famously worn by Swedish golfer Jesper Parnevik. However, they faced great difficulty in trying to purchase the clothing, so they decided to create Trendy Golf as a one-stop shop for fashionable clothing seen on professional golfers worldwide.
Since its launch, Trendy Golf has expanded worldwide, with offices in the UK and the USA. The company curates both established and up-and-coming brands, including Ralph Lauren, Nike, G/FORE, Hugo Boss, J.Lindeberg, Lyle Scott Golf, Lacoste Golf, Tommy Hilfiger Golf, and more. In 2020, Trendy Golf opened its first physical pop-up store, TRENDYGOLF LIVE, in the La Brea Fashion District in Los Angeles, marking a unique move for an online retailer. The pop-up store offered limited-edition pieces, an interactive "Kicks Lounge" for golf shoes, and a section for new and boutique brands called the "Heat Room".
Trendy Golf has received mixed reviews online. On Trustpilot, the company has an average rating of 3.7/5 stars for its US website and 3.9/5 stars for its UK website. While some customers have praised the company for its quick delivery, good communication, and quality products, others have complained about issues with incorrect or missing orders, poor customer service, and unexpected shipping fees.
Overall, Trendy Golf has established itself as a top destination for golfers seeking fashionable and trendy apparel, both online and through its recent pop-up store initiatives.
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Trendy Golf's Trustpilot and Reddit reviews
Trendy Golf is an online shop that sells designer golf fashion clothing for men. It was started in 2004 by a couple of self-confessed golf enthusiasts who wanted to bring a designer brand look to golf courses worldwide. The website offers unique and trendy golf fashion clothing from top brands, including J Lindeberg Golf, Lacoste Golf, Tommy Hilfiger Golf, Ralph Lauren Golf, Hugo Boss Golf, and many more.
Trustpilot Reviews
Trustpilot reviews for Trendy Golf are scarce, with only one review found. The sole review highlights fast delivery and excellent pricing, with the customer ordering an item on Thursday and receiving it the next day.
Reddit Reviews
Reddit reviews for Trendy Golf are more abundant, with several users confirming the legitimacy of the website. Some users have shared their positive experiences, stating that they buy from the website frequently. However, there is also a review on another platform that highlights issues with customer service and item returns, indicating that the customer was ignored by Trendy Golf after returning an item worth over £200.
Another review on the same platform complains about being shipped an incorrect item and being responsible for the shipping cost for the return, as well as criticising the additional "heavy order" fee for shipping shoes to the East Coast. These reviews highlight potential issues with the company's customer service and shipping practices.
Overall, while Trendy Golf appears to be a legitimate website offering designer golf fashion, there are mixed reviews regarding the customer experience, with some customers encountering issues with incorrect orders, returns, and customer support.
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Frequently asked questions
Yes, Trendy Golf is a legitimate company that was started in 2004 by two self-confessed golf connoisseurs, Ian and Ben. The company has since spread worldwide and now has offices in the UK and USA.
Trendy Golf is an online retailer specialising in designer golf fashion clothing for men. They aim to bring the latest designs from the trendiest designers around the world to golfers, both on and off the course.
Trendy Golf carries a range of popular, trendsetting brands, including Ralph Lauren, Nike, G/FORE, Hugo Boss, J.Lindeberg, Lyle Scott Golf, Lacoste Golf, Tommy Hilfiger Golf, and Puma Golf, among others.
Trendy Golf has received mixed reviews online. On Trustpilot, the company is rated as ""Great" with 3.9/5 stars by UK customers and "Average" with 3.7/5 stars by US customers. While some customers have praised the company for its quick delivery, good communication, and hassle-free returns, others have complained about issues with incorrect or missing orders, poor customer service, and unexpected shipping fees.
