Miles Bennett
WGT Golf has received a lot of negative reviews on Trustpilot and Sitejabber, with a rating of 1.3/5 on Trustpilot and 1.2/5 on Sitejabber. Many reviews claim that the game is a money grab, with users wasting money on in-game purchases that are not as advertised. The game is also said to be inconsistent, with unpredictable course dynamics and a jumpy swing meter that causes players to lose golf balls. Some users have also reported issues with customer support, claiming that they have not received responses to their queries or assistance with technical issues.
| Characteristics | Values |
|---|---|
| Trustpilot rating | 1.3 / 5 |
| Sitejabber rating | 1.2 / 5 |
| Customer service | Poor |
| Software quality | Poor |
| Value for money | Poor |
| Game mechanics | Poor |
| Graphics | Good |
| Realistic golf | Yes |
| Real courses | Yes |
| Free to play | Yes |
| In-app purchases | Yes |
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What You'll Learn
Poor customer service
WGT Golf has received a significant number of negative reviews regarding its customer service. Many customers have expressed their dissatisfaction with the lack of responsiveness and effectiveness in addressing issues. Some players have reported experiencing technical problems, such as glitches and freezing, which have negatively impacted their gaming experience, and have been left without adequate support.
One common issue highlighted by users is the perceived unfairness in gameplay mechanics. Several reviews mention the unpredictable nature of shots, with the game seemingly manipulating or rigging matches to favour certain players or create the need to purchase upgrades. This has led to a sense of frustration, as players feel they are being pressured into making microtransactions to remain competitive.
In addition to these concerns, there are also reports of WGT Golf failing to respond to customer inquiries in a timely manner, or at all. One user stated that they had sent multiple emails to customer support without receiving any response, despite the company's promise to reply within 48 hours. Another individual expressed their frustration with the unhelpful attitude of the support staff, who refused to provide credit balances without what seemed like unnecessary proof.
The company's handling of account-related issues has also drawn criticism. Some users have reported difficulties in recovering their accounts or cancelling their subscriptions, with WGT Golf allegedly ignoring requests to resolve these matters. This has resulted in a sense of powerlessness among customers, who feel that their concerns are being disregarded.
Overall, while WGT Golf may offer a fun and engaging gaming experience to some, the prevailing sentiment in reviews regarding customer service is one of disappointment and frustration. The combination of technical issues, unfair gameplay mechanics, and unresponsive or unhelpful customer support has led to a significant number of players feeling dillusioned with the game and discouraged from continuing their engagement with it.
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Unfair algorithms
Several user reviews of WGT Golf have brought up concerns about the fairness of the game's algorithms. While some users praise the game's graphics and overall fun factor, others have criticised the game for its inconsistent gameplay, suggesting that the algorithms are designed to favour WGT and generate profits rather than provide a fair representation of golf.
One common complaint is that the game's algorithms are constantly changing, making it difficult for players to master the game. Users have reported instances where their clubs' performance does not match the expected distances, with shots falling short on full power and exceeding distances on lower power settings. Such inconsistencies lead to a perception of unfairness and a belief that the game is "coded that way" to cheat players.
Additionally, users have expressed frustration with technical issues such as glitches and freezing, which further detract from the gaming experience. Some players have also noted that spending money on in-game purchases does not seem to provide any advantage, and that the game's algorithms can still result in negative outcomes even when using premium equipment.
The perception of unfair algorithms is a significant concern for WGT Golf players, and it is something that the developers should address to improve the overall satisfaction and retention of their user base. While the game has potential, unresolved issues and a lack of effective support from the company are currently major deterrents for players, as highlighted by the numerous negative reviews.
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Glitches and bugs
WGT Golf has received a significant number of negative reviews on Trustpilot, with users citing various technical issues and glitches that have negatively impacted their gaming experience. One of the most commonly mentioned problems is the "jumpy swing meter," which has caused players to lose many golf balls and led to frustration and disappointment. The company's lack of response and resolution to this issue has prompted players to discontinue their use of the game and seek alternatives.
In addition to the swing meter issue, players have also reported other technical glitches and shortcomings in the game. For example, some users have mentioned that the game is "rigged," with an unusually high frequency of great shots that tie or win the game, such as long-distance putts or chip shots. This inconsistency in game mechanics has led to a perception of unfairness and a decrease in player engagement.
The game has also been criticized for its lack of variety in hole and course rotation. Players have expressed frustration with being sent to the same courses and holes multiple times within a short period, reducing the excitement and novelty of exploring different parts of the game. This lack of course rotation can lead to a repetitive and monotonous gaming experience, especially for those who have been playing for a long time.
While WGT Golf offers in-game purchases and upgrades, some players have reported issues with losing their progress and paid upgrades. One user mentioned that WGT Golf took away all the money they had paid for upgrades over 12 years of playing the game, resulting in a sense of wasted time and money. This experience has led to accusations of fraud and complaints to relevant authorities.
It is important to note that while these glitches and bugs have been reported by multiple users, the game still has its supporters. Some players have praised the game's graphics and the opportunity to play famous golf courses for free online. However, the presence of technical issues and the lack of timely resolutions from the developers have negatively impacted the overall player experience and may deter potential new players from trying the game.
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Poor value for money
WGT Golf has received a lot of criticism for its poor value for money. Many users have complained that the game is designed to make players spend money, with constant upgrades and in-game purchases necessary to continue playing. Players have reported losing many golf balls due to a faulty swing meter, which WGT is allegedly aware of but has not fixed. Some reviews mention that the game becomes increasingly difficult unless players spend money, with one user claiming that they had spent hundreds of dollars on the game but still had very few coins.
The game also appears to be designed to cause doubt and frustration, encouraging players to purchase better clubs and make microtransactions. One review states that the game is a "money-making machine" and that it constantly pushes players to upgrade and buy balls and tokens. Another user claims that WGT deliberately uses algorithms to cause lost balls and bad shots, speeding up the meter to make players buy better equipment.
In addition to the issues with the gameplay, some users have reported problems with WGT's customer service. One player reported that their coins started dwindling for no reason, and despite contacting WGT support, the issue was not resolved. Another user shared that they had requested their account to be cancelled, but WGT had not done so even after a month.
While WGT Golf offers a free online golf game with realistic graphics, the issues with the swing meter and the aggressive monetization strategies have left many players feeling frustrated and disappointed. The game's mechanics and algorithms seem designed to frustrate players into spending money, which can quickly add up to a significant expense. As a result, many users have warned others to save their money and avoid playing WGT Golf.
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Poor graphics
While WGT Golf has been praised for its graphics, with one user on Reddit describing them as "fairly legit", the game has also received criticism for its poor software, specifically its "jumpy swing meter". This issue has caused players to lose many golf balls and has not been addressed by the developers, despite being aware of it.
One player expressed their disappointment in the game, stating that they had enjoyed playing for several years but were now considering moving on due to the unaddressed issues with the swing meter. They also mentioned that the game is "rigged", with multi-hole games often ending with a great shot that ties or wins the game, which does not reflect the likelihood of such shots occurring in real golf.
The user from Reddit who praised the graphics of WGT Golf also mentioned that the game is free to play and is a fun way to pass the time. However, they did not comment on any issues with the software or its impact on their gameplay experience.
It is worth noting that the reviews mentioning the jumpy swing meter are from 2025, while the review praising the graphics is from 2012. It is possible that the graphics of WGT Golf have improved since 2012, or that the issues with the swing meter are a more recent development.
Overall, while WGT Golf may offer impressive graphics, the issues with the swing meter and the potential for the game to be "rigged" are significant drawbacks that can negatively impact the gameplay experience.
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Frequently asked questions
Yes, WGT Golf is safe to download, but it has received poor reviews on Trustpilot and Sitejabber.
WGT Golf has a rating of 1.3/5 on Trustpilot and 1.2/5 on Sitejabber, with 164 reviews. Many of the reviews mention poor customer service, unfair algorithms, and glitches.
WGT Golf is free to download and play, but there are in-app purchases for new balls, clubs, and clothing.
A network connection is required to play WGT Golf. For the best experience, high-speed internet is recommended.
