Trevor Ng
Ghost Golf is a brand of golf equipment sold by Puetz Golf, which is based in Seattle, Washington. The company offers shipping within the contiguous United States, but does not currently ship internationally. Orders under $99 include an $8.99 flat rate standard shipping service, while orders over $500 or $1000, depending on the source, will require a signature for delivery by UPS.
| Characteristics | Values |
|---|---|
| Shipping Carriers | UPS, FedEx, or insured parcel post |
| Shipping Rates | Orders under $99 include an $8.99 flat rate standard shipping service |
| Shipping Times | Shipping times are quoted in business or shipping days |
| Shipping Days | One Day and Second Day services are not available for holidays or weekends |
| Shipping Signature Requirements | Orders totaling over $500 or $1000 will require a signature for delivery by UPS |
| Shipping Exemptions | Heavy or oversized packages, personalized golf balls, and certain manufacturer-restricted items may incur additional shipping charges or be excluded from free shipping |
| Return Shipping | Returns are accepted via UPS, FedEx, insured parcel post, or in-person at Puetz Golf retail stores |
| Return Shipping Label Service | A minimum fee of $9.99 will be deducted from the returned order |
| Return Address | PuetzGolf.com Attn. Returns Department 11762 Aurora Ave North Seattle Washington 98133 |
| Return Policy | Returns are accepted for purchases made on puetzgolf.com and shipped within the contiguous United States |
| Refund Processing Time | Allow up to 30 days after receiving the return for the refund to be issued |
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What You'll Learn
Puetz Golf does not ship Ghost Golf products internationally
Puetz Golf offers a range of Ghost Golf products, including the Anyday 14-Way Stand Bag and the GT-14 Cart Bag. However, it is important to note that Puetz Golf does not ship Ghost Golf products internationally. This restriction applies to all Ghost Golf merchandise sold by Puetz Golf.
When it comes to shipping within the United States, Puetz Golf utilizes various preferred carriers, aiming to offer customers the best combination of price and service. Standard shipping rates are $8.99 for orders under $99, while orders exceeding $500 or $1000, depending on the product, require a signature for delivery by UPS. Puetz Golf does not offer one-day or second-day delivery services during holidays or weekends.
In terms of returns, customers are advised to use UPS, FedEx, or insured parcel post to ship their items back to PuetzGolf.com or any Puetz Golf retail store. The use of a return shipping label incurs a minimum charge of $9.99. Refunds are issued to the original form of payment, including sales tax if applicable, and may take up to 30 days to process.
It is worth noting that Puetz Golf's exchange policy does not guarantee that the desired item will be in stock upon return. Customers seeking an exchange are recommended to place a new order for the desired item and return the original purchase for a refund to ensure they receive the product they want. Puetz Golf does not cover shipping charges for exchanges.
While Puetz Golf offers a comprehensive shipping and returns policy for its Ghost Golf products within the United States, it is clear that they do not ship these items internationally. Customers outside the United States will need to explore alternative options to obtain Ghost Golf products.
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UPS delivery is required for orders over $500
Ghost Golf is a brand sold by Puetz Golf, which has a retail store in Seattle, Washington. Puetz Golf ships orders via various carriers, including UPS, FedEx, or insured parcel post. The company aims to offer the best combination of price and service for customers.
For orders over $500, a signature is required for UPS delivery. This is to ensure that the package has been successfully delivered and received. If a customer does not want a signed delivery service, they can contact customer service.
In some cases, Puetz Golf may require proof of card ownership for orders over $500, due to the risk of internet fraud. This may involve providing a credit card statement with the name, billing address, and the last four digits of the credit card number.
It is important to note that orders under $99 include an $8.99 flat rate standard shipping service. However, heavy or oversized packages, as well as personalized golf balls, may incur additional shipping charges. Puetz Golf does not ship internationally at this time.
When returning a product, it is highly recommended to use UPS, FedEx, or insured parcel post to enable tracking. The product may also be returned in person to the Puetz Golf retail store in Seattle, Washington. If the standard exchange method is used, Puetz Golf cannot guarantee that the desired exchange item will be in stock upon return. Therefore, customers may prefer to place a new order for the item and return the unwanted product for a refund.
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Flat rate standard shipping is available for orders under $99
Ghost Golf products are available for purchase from the Puetz Golf website. Puetz Golf ships its orders via UPS, FedEx, or insured parcel post. The company strives to offer the best combination of price and service for shipping. All shipments are quoted in business or shipping days, and deliveries are not available on weekends or holidays.
Puetz Golf currently does not ship internationally. However, within the United States, orders under $99 include an $8.99 flat rate standard shipping service. This flat rate shipping option is a cost-effective choice for customers with orders totaling less than $99. It provides a consistent shipping price regardless of the specific items ordered, as long as the total value is below the $99 threshold.
For orders over $500 or $1000, depending on the source, a signature is required for delivery by UPS. Customers who prefer not to have a signed delivery service can contact customer service to make alternative arrangements. Additionally, heavy or oversized packages and personalized golf balls may be subject to additional shipping charges.
When returning products, it is recommended to use UPS, FedEx, or insured parcel post to enable tracking. If you choose to use the Puetz Golf return shipping label service, a minimum fee of $9.99 will be deducted from your refund. Some exclusions apply to this flat rate, with potential additional charges for heavy or oversized packages. Returns are typically processed within 30 days of receipt, and refunds are issued to the original form of payment.
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Heavy or oversized packages may incur additional shipping charges
Puetz Golf offers Ghost Golf products, such as the Ghost Golf Anyday 14-Way Stand Bag and the Ghost Golf GT-14 Cart Bag. The company ships via UPS, FedEx, or insured parcel post, and strives to offer the best combination of price and service for each shipment.
While orders under $99 include an $8.99 flat rate standard shipping service, heavy or oversized packages may incur additional shipping charges. This is also the case for personalized golf balls.
If you are returning a heavy or oversized package, you may also be charged a minimum of $9.99 for the use of the return shipping label service.
Puetz Golf does not ship internationally.
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Returns are refunded for the amount paid, including sales tax
Returns for Ghost Golf products are shipped via UPS, FedEx, or insured parcel post to enable tracking. If you are returning a product to PuetzGolf.com, you can also return it in person to any Puetz Golf retail store. If you use the return shipping label service, a minimum of $9.99 will be deducted from your refund. This flat rate applies to most packages, but heavy or oversized packages may incur additional charges.
If you are returning a Ghost Golf bag for an exchange, Puetz Golf cannot guarantee that the desired item will be in stock upon arrival due to unpredictable inventory levels. To increase the likelihood of receiving the product you want, it is recommended that you place a new order for that item and send back the unwanted product for a refund.
If you request an exchange and the product you want is out of stock, a refund will be issued for the amount of the original order. Refunds for shipping charges from the initial purchase will not be made, and Puetz Golf is not responsible for the return shipping and associated costs.
Note that Puetz Golf is not responsible for products after they have been delivered by their shipping provider.
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Frequently asked questions
Ghost Golf products are shipped from Puetz Golf retail stores.
Orders under $99 include an $8.99 flat rate standard shipping service.
Heavy or oversized packages, as well as personalized golf balls, may incur additional shipping charges.
Puetz Golf uses various preferred carriers, including UPS, FedEx, and insured parcel post.
