Trevor Ng
Rock Bottom Golf is an online golf retailer that provides golfers with incredible deals on top-quality golf equipment. Rock Bottom Golf initially started as a business of selling golf balls and has now expanded to selling new clubs, bags, apparel, and anything else one could need on and off the course. Rock Bottom Golf's first flagship retail store is located at Morgan's Crossing, 760 Scottsville Chili Rd, Scottsville, NY 14546, US.
| Characteristics | Values |
|---|---|
| Type of Business | Online golf retailer |
| Address | 760 Scottsville Chili Rd, Scottsville, NY 14546, US |
| Founder & CEO | Tom Rath |
| Products | Golf equipment and accessories |
| Customer Service | Free and fast shipping, 90-day performance guarantee, risk-free purchases |
| Pricing | Discounted prices, lowest price guarantee |
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$14.98 $39.99
What You'll Learn
Rock Bottom Golf's first physical store
Rock Bottom Golf was founded by Tom Rath, who, during high school, made some spare change by diving for golf balls at local courses and selling them around town. He then graduated to selling used and demo clubs at flea markets and trade shows. After graduating from college, Rath took his business online, and with the help of his brother Todd, he grew Rock Bottom Golf into a leading online golf retailer.
The new store at Morgan's Crossing is located within the pro shop and offers the same great deals as the online store. Customers can also take advantage of other services provided by the knowledgeable staff, including regripping, custom fittings, and advice on improving their game.
The store specializes in selling golf equipment and accessories at affordable prices, catering to golfers of all skill levels. Rock Bottom Golf promises the lowest prices and backs this up with a Low Price Guarantee. They also offer fast and free shipping, as well as a 90-day performance guarantee that allows customers to return new clubs for 100% store credit if they are unsatisfied for any reason.
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Rock Bottom Golf's online presence
Rock Bottom Golf has a significant online presence, with its website offering a wide range of golf equipment and accessories at discounted prices. The website features flash sales, clearance sections, and a “Low Price Guarantee," ensuring customers get the best deals. Rock Bottom Golf's online store includes golf clubs, apparel, golf balls, bags, and more, catering to golfers of all skill levels.
The company has an interesting origin story, which began with its founder, Tom Rath, selling golf balls during high school and later expanding to used and demo clubs at flea markets and trade shows. With the advent of eBay, Tom was able to reach a global audience and turn his part-time endeavour into a full-time career, eventually partnering with his brother Todd to form Rock Bottom Golf.
Rock Bottom Golf also has a Facebook page, where they showcase their latest deals, host giveaways, and share golf-related content, including memes. Their Facebook page is managed by TGIB Marketing Inc., and it provides an additional platform for customer engagement and brand promotion.
Additionally, Rock Bottom Golf has an “About Us" section on its website, where it outlines its policies and guidelines. These include embroidery policies, which specify what customers can and cannot request for personalisation on their golf equipment. The company also has a clear returns and refunds policy, emphasising that personalised orders are final and cannot be returned.
Overall, Rock Bottom Golf's online presence is an integral part of its business model, allowing it to reach a wide audience and offer its products and services to golfers across the globe. The company's website and social media presence play a crucial role in its success and brand recognition.
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The company's founding story
Rock Bottom Golf is an e-commerce store that sells golf equipment and accessories. The company was founded in 2000 by either two or three friends, depending on the source. The founders include Tom Rath, Todd Rath, and Shannon Smith, who decided to leverage their education and work experience in technology, engineering, and finance to build an efficient system for the business. Another source states that two brothers, Matt and Harry Lehman, founded the company.
Tom Rath, the founder and CEO, started earning money during high school by diving for golf balls at local golf courses and selling them. He continued this business through college, and after graduating, he started selling used and demo clubs at flea markets and trade shows. However, it wasn't a sustainable full-time career until eBay came along. With the global reach of eBay, Tom was able to quit his day job, partner with his brother Todd, and establish Rock Bottom Golf.
The company quickly expanded its inventory to include new clubs, bags, apparel, and other golf-related items. Rock Bottom Golf differentiated itself by offering high-quality products at discounted prices, attracting golfers seeking top-performing gear without breaking the bank.
Rock Bottom Golf's online presence grew significantly, and they soon needed to expand beyond eBay. In 2002, they launched RockBottomGolf.com, which quickly became one of the most visited golf retail websites. The company also integrated Amazon as a sales channel, leveraging software solutions like Rithum Marketplaces to streamline operations and manage inventory across multiple platforms efficiently.
Today, Rock Bottom Golf is one of the largest golf retailers in the world, serving customers in over 30 countries and offering tens of thousands of products from top golf brands. The company continues to prioritize excellent customer service, ultra-fast shipping, and guaranteed low prices, solidifying its position as an industry leader in the golf e-commerce space.
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The company's product range
Rock Bottom Golf is a retail store in Chili, New York, specialising in selling golf equipment and accessories. The company was founded by Tom Rath, who started by selling golf balls and gradually expanded his inventory to include used and demo clubs, new clubs, bags, apparel, and other golf-related items.
Rock Bottom Golf offers a wide range of products catering to golfers of all skill levels. Their product range includes golf clubs, with a 90-day performance guarantee, allowing customers to try out the latest clubs and return them for store credit if unsatisfied. They also offer golf shoes, such as the Puma Phantomcat NITRO Golf Shoes, which were featured in a flash sale for only $50.
The company also provides golf putters, including the Ray Cook Silver Ray Putters, and offers a low-price guarantee, ensuring customers get the best deals. Additionally, Rock Bottom Golf provides free and fast shipping through their Free Home In 2! Shipping program, ensuring customers receive their purchases promptly.
Rock Bottom Golf also offers a Clearance Cave section on its website, where customers can find discounts of up to 50% off on various golf items. The company allows customers to trade in their old clubs and used golf balls for cash, further enhancing their reputation for providing affordable golf equipment.
Furthermore, Rock Bottom Golf provides personalisation options for their customers. They allow embroidering artistic media references, city or state names with sports team colour schemes, and recognised championship series, subject to licensing restrictions. However, they maintain a strict policy against any discriminatory, offensive, or illegal content, ensuring that all personalisation requests adhere to their guidelines.
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Customer reviews
Rock Bottom Golf is a retail store in Chili, New York, specialising in selling golf equipment and accessories. It was founded by Tom Rath, who started by diving for balls at local golf courses and selling them around town. Rock Bottom Golf now offers a wide selection of products for golfers of all skill levels, including new clubs, bags, apparel, and other golf course essentials.
The company has received mixed reviews from customers. On Trustpilot, Rock Bottom Golf has a 4-star rating with 666 reviews. Positive reviews mention the good deals and low prices offered by the company. One customer said:
> "I ordered a set of clubs to begin playing golf. They had a seemingly good deal for a set of clubs and read some positive reviews so I gave them a shot."
However, negative reviews mention issues with incorrect orders, poor customer service, and inconsistent pricing. One customer complained about receiving junior golf clubs instead of a normal adult set, while another mentioned issues with the checkout page on the website. Another customer mentioned:
> "Inconsistent pricing and refuse to refund when you purchase a product, then it drops in price 3 days later. I do not recommend anyone shop from here. Learn from other’s mistakes! Awful fees, too."
Some customers have also raised concerns about the company's pricing strategies, with one reviewer saying:
> "They're one of the worst offenders for 'raise the price to put it on "sale" for [a] normal price' events. [...] I bookmarked the page and started checking it every day and it was a different price every time I checked."
Overall, while some customers have had positive experiences with Rock Bottom Golf, others have encountered issues with pricing, order fulfilment, and customer service.
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Frequently asked questions
Rock Bottom Golf's first flagship retail store is located at Morgan's Crossing.
Yes, there is a Rock Bottom Golf store in Scottsville, Chili, NY.
Yes, Rock Bottom Golf is an online retailer.
Tom Rath, the founder and CEO, started the business by selling golf balls during high school. He then sold used and demo clubs at flea markets and trade shows. After graduating, he expanded his inventory to include new clubs, bags, and apparel, and the business grew into a leading online golf retailer.
Rock Bottom Golf offers a wide range of golf equipment and accessories, including new releases, best sellers, and pre-owned clubs.
