Ava Romero
Golf Headquarters is a golf equipment store with physical stores across the US and an online presence. The company strives to offer the lowest prices, biggest product selection, and best customer service. However, reviews of the company are mixed, with an average rating of 4 out of 16 reviews on Yelp and a rating of 2.6 out of 5 on Trustpilot. While some customers praise the company for its great service and prices, others complain about poor customer service and misleading advertising. So, is Golf Headquarters legit? The answer may depend on individual experiences and expectations.
| Characteristics | Values |
|---|---|
| Average Rating | 4 out of 5 stars |
| Number of Reviews | 16 |
| Products | Golf equipment, clubs, apparel, shoes |
| Customer Service | Positive, helpful, informative, friendly |
| Pricing | Fair, reasonable |
| Website URL | golfheadquarters.com |
| Location | 4 locations across the US |
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What You'll Learn
Golf Headquarters has a 4/5 rating on Yelp
One of the standout features of Golf Headquarters is its customer service. Many reviewers highlight the helpful and informative staff, who are willing to guide customers in finding the right equipment for their needs. The store is also praised for its fair prices, with one reviewer mentioning that it is a better option than big-box stores with their "great deal of the week."
In addition to its physical stores, Golf Headquarters also has an online presence, with some customers sharing their positive experiences with timely deliveries, well-packaged products, and competitive pricing.
However, there are also a few negative reviews, with some customers experiencing issues with employee assistance. One reviewer mentioned that an employee seemed uninterested in answering questions and walked away, resulting in a negative impression of the store.
Overall, Golf Headquarters appears to be a legitimate business offering a comprehensive range of golf equipment and accessories. While there may be some variations in customer experiences, the majority of reviews suggest that it is a reliable option for golfers looking for a one-stop shop for their golfing needs.
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It has locations in Youngstown, Louisville, and Port St. Lucie
Golf Headquarters is a legitimate business with a number of physical stores across the United States, including Youngstown, Louisville, and Port St. Lucie. The company has an average rating of 4 out of 5 on Yelp, with generally positive reviews. Customers have praised the store's varied selection of products, including golf clubs, apparel, shoes, and accessories. The staff have also been described as friendly and helpful.
One customer review on Yelp stated that they had a great experience at the Port St. Lucie location, specifically praising the professionalism and expertise of the staff there. They also mentioned the vast selection of golf equipment available at this location.
Golf Headquarters has been in business since the early 1980s, when 10 owners of 20 golf specialty stores founded the NGBA as a buying group for golf equipment and related merchandise. Today, the NGBA is a recognised professional organisation with over 40 members, and Golf Headquarters has stores spread across the continental United States.
While the majority of reviews for Golf Headquarters are positive, there are a few negative reviews on Yelp and Trustpilot. Some customers have complained about poor customer service and a lack of stock at certain locations. However, overall, Golf Headquarters appears to be a legitimate and reputable business with a loyal customer base.
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Customers report good prices and varied products
Golf Headquarters has received generally positive reviews from customers who report being satisfied with the prices and product variety on offer. The store has an average rating of 4 out of 16 reviews on Yelp, indicating that most customers are generally satisfied with their purchases.
One customer praised the store for its "great service and prices", noting that they offer a lot of varied products, including golf shoes, clothes, clubs, and accessories. They also highlighted the engaging, honest, and friendly staff. Another customer, who has visited the store several times, mentioned that the employees are always nice and welcoming. They also appreciated the store's local aesthetic and the wide range of products available, including golf clubs, apparel, and shoes.
Other customers have also commented on the fair prices and incredible service levels at Golf Headquarters. One review specifically mentioned that the store is not intimidating and offers true value, regardless of weekly specials. The reviewer also expressed satisfaction with the trade-in option for golf clubs, allowing customers to exchange their existing clubs for new ones.
Golf Headquarters aims to offer the lowest prices, biggest product selection, and best customer service to its customers across North America. The store's commitment to providing a wide range of products and competitive prices is evident in the positive feedback received from its customers.
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Staff are reportedly friendly and helpful
Golf Headquarters has received mixed reviews online, with some customers praising the staff as friendly and helpful, while others have complained about poor service. On Yelp, the store has an average rating of 4 out of 16 reviews, indicating that most customers are generally satisfied with their experience. Several reviewers mention the staff in a positive light, describing them as "engaging, honest, and friendly" and praising their knowledge and professionalism. One reviewer specifically mentions the helpfulness of a staff member named Ruben, who has been with the company for over 25 years.
However, there are also negative reviews, with some customers complaining about unhelpful and disinterested staff. One reviewer mentioned that the staff were on their phones and did not greet them when they walked in, while another said that an employee did not seem to care about their questions and walked away while they were still trying to get assistance.
Despite the mixed reviews, Golf Headquarters appears to be a legitimate business with physical stores across the US and an online presence. The company strives to offer low prices, a wide product selection, and excellent customer service, as indicated by their motto, "Your Game is Our Business."
Overall, while there are some negative reviews, the positive comments about the staff at Golf Headquarters suggest that customers generally find them friendly and helpful. The negative reviews may be due to individual staff members or isolated incidents, as other reviewers have had positive experiences with the same stores.
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GolfHQ has a 2.6/5 rating on Trustpilot
However, other customers have criticised GolfHQ, with one claiming that the company is fraudulent, advertising free shipping and then charging $10 for shipping if the order is not over $100. Another customer complained about poor customer service, stating that their order was cancelled due to a pricing error and that they have yet to receive a credit.
It is worth noting that Golf Headquarters as a store, separate from GolfHQ, has received generally positive reviews on Yelp, with an average rating of 4 out of 5. Customers have praised the store for its friendly and helpful staff, wide range of products, and fair prices. Some have even recommended the store for its club-fitting services.
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Frequently asked questions
Golf Headquarters has mixed reviews online. While some customers have praised the store for its varied products, great prices, and friendly staff, others have complained about poor customer service and limited stock.
Customers have highlighted the store's wide range of golf equipment, including clubs, apparel, shoes, and accessories, as well as its competitive pricing and knowledgeable staff.
Some customers have reported issues with unhelpful staff and a lack of stock. There are also complaints about misleading pricing and shipping charges on the Golf HQ website.
