Jackson Reid
PGZ Performance Golf is an online golf training platform that offers golfers a unique opportunity to improve their game through its innovative training methods. The platform provides access to world-class golf instruction from top coaches, a library of training videos and drills, personalized swing performance reviews, and high-tech training aids. While some golfers have found success with the program, others have raised concerns about its legitimacy, marketing tactics, and billing practices. This article will explore the features, reviews, and potential red flags of PGZ Performance Golf to help golfers make an informed decision about its legitimacy and effectiveness.
| Characteristics | Values |
|---|---|
| Trustpilot rating | 3.3/5 |
| Number of reviews on Trustpilot | 6 |
| Trustpilot reviews | "I purchased a Performance Golf, Hank Haney slice fix video months ago, and found it very helpful. On a recent Visa bill, I saw a charge from them for a purchase I didn't recognize." |
| "I purchased the Nick Faldo Performance Plane course because of the 365-day "no questions asked" refund policy. That course was not of much use to me, but I was constantly bombarded with 3 emails a day and a phone call trying to get me to buy other courses." | |
| "I bought the Anti-Slice Video series for $47. It is a good program to correct your slice." | |
| "I have been paying £15 per month for the last 3 years because I was automatically signed up to their Scratch Golf series. Rip off (golf video series more expensive than Youtube, Netflix, and Spotify!) and deceitful business model. Avoid like the plague." | |
| Reddit reviews | "All golf YouTube ads I see are for garbage equipment. ... Their ads also have a click-bait feel to them. The funniest one to me is the one about unlocking your "hidden power joint"." |
| "BE VERY VERY AWARE - this company is behaving with trickery and misleading emails - hoping you don't notice. ... They don't - OF COURSE - answer their phone." | |
| "It’s not really scammy and if you read and pay attention it’s clearly what you sign up for it, just like trial software etc. you get with a new laptop. I instantly emailed them to remove the scratch golf membership and will trial it properly when I have time. They replied and removed it within 4 hours, which was surprising." | |
| "I sent an email and voicemail. And, they processed my refund: That at least was a good thing." | |
| Founder | Brixton Albert, a legitimate golf coach and businessman |
| Marketing | Overpromising, click-baity, and exaggerated |
| Business model | Acquiring and retaining members |
| Customer feedback | Positive and negative |
| Refund policy | Quite generous |
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What You'll Learn
Performance Golf Zone's legitimacy
Performance Golf Zone (PGZ) is a legitimate golf training business founded by golf instructor Brixton Albert. The company offers online videos, coaching, and training tools to help golfers improve their performance. The platform provides seamless integration and support for golfers of all skill levels, with specialized programs and tools to refine techniques.
While PGZ is legitimate, its marketing tactics and operational methods have raised some concerns among golfers. Some users have accused the company of misleading emails, trickery, and hidden charges. PGZ offers a free 14-day trial to its Scratch Club Membership, but users must be careful to cancel before being charged a recurring $29/month fee.
PGZ has received mixed reviews on Trustpilot, with an average rating of 3.3/5 stars. Some customers have praised the helpful content and responsive customer service, while others have complained about unexpected recurring charges and difficulty cancelling subscriptions.
Overall, while PGZ may not be a scam, golfers should be cautious of potential hidden costs and marketing exaggerations. The effectiveness of the program will also depend on individual factors, and it may not be suitable for more serious players seeking advanced or tailored instruction.
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Customer reviews
Several customers have praised the company's high-quality video content and instruction provided in the training courses. They have also appreciated the timely, friendly, and efficient customer service, as well as the hassle-free and prompt returns and refunds. Some reviewers have mentioned that their concerns were quickly addressed by customer service representatives, such as Carl, who offered to provide assistance and encouragement.
On the other hand, some customers have expressed concerns about unexpected subscriptions and recurring charges. They felt that they were automatically signed up for additional services without their explicit consent, resulting in unexpected monthly fees. These customers have described the business model as "deceitful" and have advised others to be wary of unwanted charges.
There are also mixed reactions to the effectiveness of the training programs. While some golfers have seen improvements in their game, others have found the content to be less useful or challenging. For example, one golfer mentioned that the training did not account for their advanced years and lack of swing speed.
It is worth noting that some of the positive reviews on the Better Business Bureau website appear to be written by the PGZ Performance Golf team themselves, rather than independent customers. These responses thank customers for their feedback and praise the PGZ team for their dedication to customer satisfaction.
Overall, while some golfers have benefited from PGZ Performance Golf's training programs and appreciated the customer support, others have been disappointed by unexpected charges and felt that the content did not meet their expectations.
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Scratch Club Membership
While Performance Golf Zone has received mixed reviews, with some golfers finding the content helpful and others criticising it as too basic, the company does offer a refund policy and the opportunity to trial the membership for 14 days. It is important to note that the membership is set to auto-renew and continue charging unless explicitly cancelled by the user.
To avoid unexpected charges, it is recommended to carefully review the terms and conditions before signing up for any services and to regularly check your bank statements for any unauthorised transactions. While Performance Golf Zone may provide some value to beginner golfers, it is important to approach with caution and be wary of potential marketing exaggerations.
If you are considering signing up for the Scratch Club Membership, it is advisable to thoroughly review the terms and conditions, be mindful of any promotional tactics, and carefully monitor your subscriptions and bank statements to ensure you are only paying for the services you wish to use.
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Marketing and advertising
While PGZ Performance Golf appears to be a legitimate company, some of its marketing and advertising strategies have been called into question. The company has been accused of using misleading emails, tricky marketing tactics, and clickbait-style advertising to attract customers.
For example, some customers have complained about receiving misleading emails that automatically enrol them in the Scratch Club membership after purchasing a video series. While the company does offer a 14-day free trial, customers are automatically billed a monthly fee if they do not opt out before the trial period ends. This has led to some customers feeling deceived and frustrated.
PGZ Performance Golf's advertising campaigns have also been described as "clickbait." One advertisement in particular, which promised to unlock a golfer's "hidden power joint," was criticised as being overly sensational and not reflective of the actual product offering. The company's YouTube ads have also been described as lengthy and filled with upsells, which some customers have found annoying and misleading.
On the other hand, some customers have defended the company, arguing that the terms of the offers are clearly stated and that it is the customer's responsibility to read and understand what they are signing up for. PGZ Performance Golf also appears to respond promptly to customer inquiries and refund requests, which has earned them praise from some users.
Overall, while PGZ Performance Golf may employ aggressive marketing and advertising strategies, the company does offer legitimate products and services that have helped improve the golf scores of its customers. However, the company could benefit from being more transparent and straightforward in its marketing communications to avoid further confusion and frustration among its target audience.
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Cancelling subscriptions
While PGZ Performance Golf has received mixed reviews, with some customers complaining about unexpected subscriptions and charges, the platform does offer a way to cancel subscriptions and memberships.
Performance Golf Zone subscriptions can be cancelled by following these steps:
- Log into your Performance Golf Zone membership account by clicking the "Login" link at the top of performancegolf.com.
- Once logged in, navigate to the "Account Settings" on the sidebar menu.
- Find and click the "Cancel Membership" button on the Account Settings page.
- Confirm your cancellation by clicking "Submit" on the screen.
- You should receive an email from Performance Golf Zone confirming your cancellation.
- In addition to cancelling through your Performance Golf Zone account, remember to log in to your payment method (e.g. credit card) and stop any recurring payments to Performance Golf Zone.
- As a precaution, you may want to cancel your payment method if you've had trouble cancelling previously.
- Keep records of all cancellation attempts in case of any billing disputes.
- If the online cancellation doesn't work, don't hesitate to call Performance Golf Zone support at 1-800-523-5760 for help.
According to the Performance Golf terms, monthly membership subscriptions can be cancelled at any time with no penalty. However, annual plans may be subject to a cancellation fee if cancelled within the first year. Digital products and annual memberships may qualify for partial refunds within 365 days, but monthly memberships are non-refundable once signed up for.
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Frequently asked questions
PGZ Performance Golf is a legitimate golf training business founded by golf instructor Brixton Albert. The company offers online videos, coaching, and training tools to help golfers improve their performance.
Customer reviews of PGZ Performance Golf are mixed. While some customers have found the training programs and coaching effective, others have complained about misleading emails, unexpected recurring charges, and aggressive marketing tactics.
PGZ Performance Golf offers a refund policy, which some customers have described as generous. The company has processed refunds for customers who were not satisfied with their purchase.
To cancel your subscription to PGZ Performance Golf, log in to your account on performancegolf.com, click on "Account Settings," and then click on the "Cancel Membership" button. Confirm your cancellation and expect an email confirmation from the company.
Yes, PGZ Performance Golf has been endorsed by notable golfers such as Nick Faldo, Eric Cogorno, Hank Haney, Martin Chuck, and Brian Mogg.
