
Rock Bottom Golf is a discount golf store that offers a wide range of golf equipment and accessories at affordable prices. With a focus on customer satisfaction, they provide a Low Price Guarantee and fast, free shipping. The store offers various deals and savings opportunities, such as the Clearance Cave, trade-in options, and tee time discounts. Rock Bottom Golf also offers personalized embroidery services for golf enthusiasts to customize their gear, following specific guidelines to respect intellectual property and promote appropriate content. The company has a physical store in Chili, New York, and an online presence, catering to golfers' needs across the United States.
| Characteristics | Values |
|---|---|
| Location | Scottsville, NY, US |
| Product Specialty | Golf equipment and accessories |
| Product Range | Golf clubs, apparel, golf balls, bags, pickleball gear, etc. |
| Services | Personalization, trade-ins, free shipping, 90-day performance guarantee |
| Pricing | Varied, with a focus on providing quality items at affordable prices |
| Customer Experience | Mixed reviews, some praise for customer service and exchange policy, concerns about pricing inconsistencies and product quality |
| Policies | Low Price Guarantee, no returns/refunds for personalized orders, strict guidelines for embroidery/customization |
What You'll Learn

Rock Bottom Golf offers low prices and free shipping
Rock Bottom Golf is a discount golf store that offers low prices on golf equipment and free shipping. With a focus on providing quality items at affordable prices, Rock Bottom Golf caters to golfers of all skill levels who want to improve their game without spending a fortune.
The company offers a Low Price Guarantee, ensuring that customers always get the best deal. In addition to low prices, Rock Bottom Golf provides free and fast shipping through its Free Home In 2! Shipping program. This means you don't have to wait long to start using your new golf gear.
Rock Bottom Golf offers a wide range of golf equipment, including clubs, apparel, golf balls, and bags. They also have a Clearance Cave section on their website, where customers can find savings of up to 50% off. Additionally, customers can trade in their old clubs or used golf balls for cash, further reducing the cost of their purchases.
The company also offers a 90-Day Performance Guarantee, allowing customers to try out new clubs risk-free. If a customer is not satisfied with their purchase for any reason, they can return the clubs within 90 days and receive 100% store credit. Rock Bottom Golf's pricing strategy is dynamic, with prices fluctuating over time.
Overall, Rock Bottom Golf is a great option for golfers looking for low prices, free shipping, and a wide selection of golf equipment and accessories. Their commitment to providing the lowest prices and fast, free shipping makes them a popular choice for golfers of all levels.
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They sell new and used golf equipment and accessories
Rock Bottom Golf is a discount golf store that sells new and used golf equipment and accessories. They offer a wide range of golf products, including golf clubs, apparel, golf balls, and bags. In addition, they provide a platform for golfers to trade in their old golf clubs and used golf balls for cash.
Rock Bottom Golf guarantees its customers the lowest prices on their purchases. They also have a Clearance Cave section on their website, where customers can find savings of up to 50% on golf equipment. The company understands that golfers want their new equipment as soon as possible, so they offer a Free Home In 2! Shipping program, which provides fast and free shipping to customers.
Rock Bottom Golf also offers risk-free purchases with its 90-Day Performance Guarantee. This allows golfers to try out new clubs and return them for store credit if they are not satisfied. The company's website includes testimonials from customers who have successfully exchanged or returned items, attesting to their legitimacy and customer service.
In addition to equipment, Rock Bottom Golf provides golfers with the opportunity to personalize their gear. Customers can embroider names, references to cities or states, and even artistic media references onto their golf equipment, provided they adhere to the company's guidelines regarding hate speech, infringement of rights, and trademarked or copyrighted content.
Rock Bottom Golf is a trusted source for golfers seeking affordable and accessible golf equipment, offering a range of new and used options to suit their needs. With their price guarantee, fast shipping, and customer-friendly policies, they have established themselves as a go-to destination for golfers looking for great deals.
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Personalised orders are final and cannot be returned
Rock Bottom Golf offers a range of golf equipment, including personalised items. The company has a strict policy regarding personalised orders, stating that they are final and cannot be returned or refunded. This policy is implemented to protect the rights of any teams, players, or organisations from infringement and to ensure that expressions of hate or harm are not promoted.
When placing a personalised order on the Rock Bottom Golf website, customers must adhere to specific guidelines. These guidelines prohibit the use of copyrighted or trademarked content, such as sports team logos or references to media pop culture, without the express written consent of the rights holder. Additionally, the guidelines forbid any form of discriminatory, offensive, or illegal content, including references to drugs, gangs, or explicit material.
It is important for customers to understand that personalised orders are final. This means that once a personalised order is submitted, it cannot be changed, returned, or refunded. Customers are responsible for ensuring that their designs are correct and adhere to the guidelines before final submission. Rock Bottom Golf does not provide an option to cancel or modify personalised orders after they have been placed.
This no-return policy for personalised items is a standard practice across many online retailers. For example, Amazon also has a similar policy for customised products, stating that items that have been configured, personalised, or inscribed cannot be returned unless they are defective or damaged.
While Rock Bottom Golf stands by its no-return policy for personalised orders, the company offers a 90-day performance guarantee on non-personalised golf clubs. This guarantee allows customers to try out the clubs and return them for store credit if they are unsatisfied for any reason. Additionally, Rock Bottom Golf offers a Free Home In 2 shipping program, ensuring that customers receive their orders promptly without incurring additional costs.
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Rock Bottom Golf has a 90-day performance guarantee
Rock Bottom Golf is a discount golf store that offers a 90-day performance guarantee on certain products. This guarantee allows customers to return their qualifying purchase for a full store credit refund if they are not completely satisfied with the product. To qualify for the guarantee, customers must contact Rock Bottom Golf's customer service department within 90 days of purchase and provide a copy of the original sales receipt. It is important to note that the guarantee is limited to one store credit return per purchase, and all return shipping costs are the customer's responsibility.
The 90-day performance guarantee is applicable to a range of golf clubs, including drivers, fairways, hybrids, irons, and putters. Additionally, the guarantee covers electronic items such as GPS units, rangefinders, and sports watches. Rock Bottom Golf emphasizes that customer satisfaction is their top priority, and they aim to provide a hassle-free return process for their customers.
It is worth noting that there are specific conditions that must be met for returns under the 90-day performance guarantee. Clubs must be returned in their original condition, including all components such as the headcover, wrenches, and weights. Any alterations to the clubs may disqualify the return. Additionally, Rock Bottom Golf will not accept returns that are damaged or display excessive wear. The company reserves the right to make the final decision on whether a returned item meets the required product conditions.
Rock Bottom Golf also offers a Low Price Guarantee, ensuring that customers receive the lowest prices on their golf equipment. They provide fast and free shipping through their Free Home In 2! Shipping program, ensuring that customers receive their new golf gear without any additional waiting or shipping costs. Overall, Rock Bottom Golf aims to provide a satisfying and risk-free shopping experience for golfers seeking great deals on golf equipment.
While Rock Bottom Golf offers great deals and guarantees, it is always a good idea to be cautious when providing personal information online. Some customers have speculated that Rock Bottom Golf may sell customer information to marketing companies, resulting in targeted ads and potential privacy concerns. However, the majority of customer reviews praise Rock Bottom Golf for their legitimate products, great customer service, and hassle-free return processes.
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The company has a physical store in Chili, New York
Rock Bottom Golf is an online discount golf store that offers a wide range of golf equipment, including golf clubs, apparel, golf balls, and bags. The company guarantees the lowest prices on its products and offers various deals and promotions to its customers. In addition to its online presence, Rock Bottom Golf has expanded its operations by opening a physical store in Chili, New York.
The physical store in Chili, New York, marks a significant milestone for Rock Bottom Golf as it transitions from being an exclusively online retailer to having a brick-and-mortar presence. This store is located within the pro shop of Morgan's Crossing, previously known as the Chili Country Club. The address of the store is 760 Scottsville-Chili Road, Scottsville, NY 14546.
The opening of the physical store in Chili, New York, holds a special significance for the founder and CEO of Rock Bottom Golf, Tom Rath. Tom shared his sentiments about the new location, stating that growing up in the area made this achievement a dream come true. He had previously worked at the Chili Country Club as a kid, and those experiences inspired him to start Rock Bottom Golf.
The flagship retail store at Morgan's Crossing offers customers an extensive selection of golf merchandise, including the newest releases, top sellers, and a wide range of pre-owned clubs. In addition to the great deals, the store provides various services such as club fittings, regripping, and custom fittings. The knowledgeable staff at the store are eager to assist customers in finding the right equipment and providing friendly advice to enhance their golf game.
The physical store in Chili, New York, allows Rock Bottom Golf to connect with its customers in person and build a stronger relationship with the local golf community. Customers can now experience the same convenient deals and excellent service that they have come to expect from the online store, all within the welcoming atmosphere of the physical store. This expansion showcases the company's commitment to bringing guaranteed low prices and exceptional service to golfers in the Chili, New York, area and beyond.
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Frequently asked questions
Yes, Rock Bottom Golf is a legitimate retail store located in Chili, NY, that specializes in selling golf equipment and accessories.
Rock Bottom Golf is based in the United States and therefore likely uses USD.
Rock Bottom Golf offers a range of affordable prices for golfers of all skill levels. They have a Low Price Guarantee, ensuring that customers get the lowest price on their purchases.

