Rockbottom Golf: Legit Or A Scam?

Rock Bottom Golf is an online golf equipment retailer that offers a wide range of discounted golf gear, including well-known brands such as Callaway, Mizuno, and Nike. The website, which launched on eBay in 2002, quickly gained popularity by offering close-out merchandise at low prices. With an impressive sales record and a large customer base, Rock Bottom Golf has a 99.8% customer approval rating and a 4.2/5 rating on Trustpilot. However, some customers have expressed concerns about the legitimacy of the website and the accuracy of its product descriptions, particularly regarding the condition of used items.

Rock Bottom Golf's Trustpilot rating

Rock Bottom Golf has a "'Great" rating of 4.2/5 on Trustpilot, based on 658 customer reviews. The company is praised for its competitive prices, with one reviewer noting that they "can't beat the price" when buying multiple gloves. Rock Bottom Golf also has a presence on other review sites, such as Pissed Consumer, where it has received 384 reviews and a rating of 3.8 stars. On Sitejabber, the company has received 918 reviews and an average rating of 3.9 stars, with many customers praising the company's delivery timeframes, packaging, and product quality.

Rock Bottom Golf is a popular online retailer that offers golfers an extensive range of top-quality golf equipment and accessories at moderate prices. The company has partnered with several golf brands, including CLICGEAR, BAT-CADDY, and BENT GRASS CONCEPTS, to provide golfers with a wide selection of products. In addition to its online store, Rock Bottom Golf also has an eBay store, where customers can find even deeper discounts on golf grips and other items.

While the majority of reviews for Rock Bottom Golf are positive, there are a few negative reviews on Trustpilot. One customer complained about receiving less than a dozen golf balls after placing an order for Father's Day. The company refused to send loose golf balls or provide a credit, which left the customer disappointed. Another reviewer on Trustpilot gave a lower rating due to a similar issue, stating that they received less than the expected amount of golf balls and that Rock Bottom Golf needed to "own the problem and move on."

Overall, Rock Bottom Golf has a generally positive reputation among customers, with many praising the company's prices, selection, and delivery. However, there are a small number of negative reviews that highlight issues with incorrect order quantities and a lack of flexibility in resolving these problems.

The quality of their used golf equipment

Rock Bottom Golf is a discount golf store that offers a wide range of golf equipment, including new and used items. They advertise themselves as offering the lowest prices on golf clubs, apparel, golf balls, bags, and more. The website has a Clearance Cave section, where customers can find savings of up to 50% off. They also offer trade-in services, allowing customers to exchange their old clubs or used golf balls for cash.

When it comes to the quality of their used golf equipment, Rock Bottom Golf appears to have a mixed reputation. On Trustpilot, the website has an overall rating of 4.2/5, with some customers reporting satisfaction with their purchases. For example, one customer mentioned that the used golf gloves they ordered from Rock Bottom Golf were as good as any other glove they had bought.

However, there are also some concerns about the quality and accuracy of the descriptions of their used equipment. In a discussion on Reddit, one user shared their experience of ordering irons that were listed as "lightly used" from Rock Bottom Golf. When the irons arrived, they appeared to be brand new and still wrapped in plastic, without any signs of use. This suggests that the website may occasionally provide newer items than what is advertised in the "used" category.

Additionally, Rock Bottom Golf has been known to run promotions and giveaways to enhance its customer experience. For instance, they have offered a "Buy 2, Get 1 Dozen Free" promotion on select Mizuno golf balls and have also run contests where customers can enter to win free golf bags.

Overall, while Rock Bottom Golf does offer used golf equipment at discounted prices, the quality of these items may vary. Some customers have reported receiving items that appear newer than expected, while others have had issues with missing or incorrect items in their orders. It is always advisable to thoroughly research and check reviews before making a purchase, especially when it comes to used sports equipment.

Their shipping policy

Rock Bottom Golf offers a variety of shipping options to its customers. For customers who need their golf gear in a hurry, Rock Bottom Golf offers free same-day shipping for orders over $199. There is also an express option of "Free Home in 2! Shipping", where specially marked items with the Home in 2! logo are guaranteed to arrive on your doorstep in 2 days or less, with free shipping.

For those who are not in such a rush, there is also the option of economy shipping, with domestic and international rates available on the Rock Bottom Golf website. For shipping to AK/HI/APO addresses, Rock Bottom Golf asks that customers use the shipping estimator on their cart page, as rural shipping surcharges may apply based on the shipping zip code and chosen shipping method.

Rock Bottom Golf also offers free shipping deals, with the opportunity to get golf gear and accessories with free shipping options.

Their personalization policy

Rock Bottom Golf's personalization policy is designed to promote freedom of expression while also protecting against expressions of hate or the promotion of harm towards others. The company will honour customer order requests as long as they fall within the policy guidelines.

Rock Bottom Golf must ensure that the rights of any team, player, or organization are not infringed upon. This includes refraining from embroidering the name of a city or state while using the colour schemes of any sports teams or academic institutions. Additionally, they cannot embroider any known or recognized championship series or event that they are not licensed to do so.

The company also prohibits any material that could be construed as discriminatory based on race, creed, religion, age, disability, or any other characteristic protected by law. All personalized orders are final and cannot be returned or refunded, so customers must ensure that their design is correct upon submission.

Rock Bottom Golf's personalization policy ensures that customers can express themselves freely while also maintaining a safe and respectful environment for all.

Their eBay sales history

Rock Bottom Golf started on eBay, and it has since grown into an industry leader, offering tens of thousands of products from all of golf's hottest brands. Rock Bottom Golf has a Trustpilot rating of 4.2/5, with 658 customers leaving reviews.

Reviews on Trustpilot mention the quality of the products, with one customer stating that the "used" like-new TS3 they ordered came new in the plastic. Another customer mentions ordering three golf gloves from Rock Bottom Golf, which were as good as any other glove they had bought.

However, there are also reviews mentioning issues with checkout and shipping. One customer added an extra item to qualify for free shipping but was still charged for shipping during checkout. Rock Bottom Golf also does not send loose golf balls and will not credit customers for missing items in a dozen.

Rock Bottom Golf offers various ways to save money, including a Clearance Cave with up to 50% off savings, trading in old clubs or used golf balls for cash, and discounts on booking Tee Times. They also have a Low Price Guarantee, ensuring that customers get the lowest price on their purchases.

Frequently asked questions