Trevor Ng
Warrior Custom Golf has been accused of being a scam by several customers. The company offers deals and trials for its golf clubs and balls, but some customers have reported issues with their orders, aggressive marketing tactics, and difficulties obtaining refunds. While some golfers have shared positive experiences with Warrior's products, others have expressed concerns about the company's business practices, including delayed deliveries, unreturned emails, and unauthorized charges. These allegations have sparked discussions about whether Warrior Custom Golf engages in misleading or unethical practices.
| Characteristics | Values |
|---|---|
| Nature of the Scam | Warrior Custom Golf offers a trial period for their golf clubs, after which the customer has 45 days to send them back, keeping one club. However, they make it difficult to obtain a Return Merchandise Authorization (RMA#) to send the clubs back. |
| Customer Service | Warrior Custom Golf has been accused of aggressive marketing and sales tactics, including persistent calling and emailing to upsell "custom-fitted" clubs. They have also been accused of charging customers' cards for random items to "test." |
| Delivery Issues | Some customers have reported issues with delivery, including delays and non-delivery of items. In some cases, customers have had difficulty obtaining refunds for delayed or missing orders. |
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What You'll Learn
Warrior golf clubs are not terrible, but they will aggressively market to you
Warrior Golf clubs are not terrible, but their marketing strategy is questionable. While some golfers have enjoyed using their clubs for years, others have complained about the company's aggressive marketing tactics and poor customer service.
On the one hand, Warrior Golf offers deals and trials that allow golfers to try out their clubs for a period before purchasing. This can be an attractive offer for golfers who want to test out new equipment before committing to a purchase. Some golfers have taken advantage of these deals and have been satisfied with the clubs they received. In some cases, these clubs have become favourites in their golf bags.
On the other hand, Warrior Golf has been accused of aggressive and relentless marketing tactics. Once they have your contact information, they may bombard you with calls and emails trying to sell you more "custom-fitted" clubs. They have also been known to charge customers' cards for random items for "testing". Additionally, some customers have complained about difficulties in obtaining refunds for delayed or undelivered orders.
While Warrior Golf clubs themselves may not be terrible, the company's aggressive marketing and questionable business practices have left a bad taste in the mouths of some customers. It is essential to be cautious when dealing with companies that employ such tactics and to carefully consider whether the potential benefits of their products outweigh the potential hassles.
Ultimately, whether or not to do business with Warrior Golf is a personal decision. Some golfers may find their clubs worthwhile, especially if they can take advantage of a good deal. However, it is essential to be aware of the potential drawbacks and to be cautious about providing personal information and payment details to companies that employ aggressive marketing strategies.
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Warrior golf's trial period is a scam
Numerous reports from customers indicate that Warrior Golf employs aggressive sales tactics, including persistent phone calls and emails, to pressure individuals into purchasing their "custom-fitted" clubs. The company has a history of luring customers in with offers of free or trial clubs and then bombarding them with marketing and upsell attempts.
In one account, a customer shared their experience of receiving a driver and several woods to try out during a trial period. However, when they attempted to return the clubs, Warrior Golf made the process exceedingly difficult, potentially indicating that the trial period is merely a ploy to get customers to purchase the clubs.
Another individual recounted how they took advantage of an offer for free golf balls, only to find themselves charged for random items to "test." This practice of charging customers for unsolicited products is concerning and unethical.
Warrior Golf's trial period seems to be a guise to obtain customers' personal information and payment details, enabling them to harass customers with unwanted marketing and unauthorized charges. The company's failure to provide clear and honest information about their trial periods and return policies further reinforces the notion that their practices are scammy and unreliable.
It is important for consumers to be cautious when dealing with Warrior Golf and to be wary of any offers that seem too good to be true. While the clubs themselves may be of decent quality, as some customers have attested, the intrusive and deceptive sales tactics employed by the company mar the overall experience and raise serious concerns about their business ethics.
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Warrior golf does not honour refunds
Warrior Golf has been accused by customers of not honouring refunds. One customer reported that they had purchased a foosball table from the Warrior Golf website in November 2021, but after facing delivery issues and a lack of response from the company, they requested a refund in February 2022. Despite sending multiple emails, the customer never received their refund, nor did they receive any communication from Warrior Golf regarding the issue.
Another customer shared their experience on Reddit, warning others to avoid Warrior Golf as they will "never stop hassling you" after making a purchase. This customer's friend had paid for shipping to receive a free lob wedge, and as a result, received persistent calls and emails attempting to upsell them on "custom-fitted" clubs.
In addition to these individual experiences, there are further reports of Warrior Golf making it difficult for customers to obtain refunds during the trial period of their clubs. One customer stated that after trying to obtain a Return Merchandise Authorization (RMA) number to send back their clubs, Warrior Golf kept "coming up with excuses".
These experiences suggest that Warrior Golf may not honour refunds, even in cases where customers have made legitimate requests within the specified time frames. It is important for customers to be aware of these potential issues when considering doing business with Warrior Golf, as it appears that once they have your money, it may be challenging to get it back.
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Warrior golf's deals are too good to be true
Warrior Golf's deals are often too good to be true. While some people have had positive experiences with the company, there are numerous reports of scams and poor customer service.
One common issue is that Warrior Golf will offer a free or discounted product, such as a lob wedge or golf balls, but then continuously hassle customers to purchase more "custom-fitted" clubs. They may also charge your card for random items for you to "test". In addition, some customers have reported difficulties obtaining refunds for delayed or missing orders.
Warrior Golf has been known to offer deals where you can try out a set of clubs (e.g., driver, 3-wood, 5-wood, and 7-wood) for a trial period. However, one customer reported a challenging process when trying to obtain a return merchandise authorization (RMA#) to send the clubs back within the specified time frame.
Another individual shared their experience of receiving three full sets of clubs, including a Taylor Made selection, from Goodwill, indicating that it is possible to find good deals on golf clubs from sources other than Warrior Golf.
While Warrior Golf's clubs may not be terrible, their aggressive marketing and sales tactics have led to many dissatisfied customers. Therefore, it is essential to be cautious when considering their deals and to be aware of the potential challenges and risks involved.
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Warrior golf's customer service is unresponsive
While Warrior Golf's products might not be a scam, their customer service has been described as unresponsive. A customer on the Better Business Bureau (BBB) website complained about their experience with Warrior Custom Golf Inc. The customer placed an order for a foosball table from their website in November 2021, which was confirmed. However, they did not receive any information about the delivery. When they contacted the company, they were informed that the table would be delayed due to supply issues and inventory errors. Despite sending several emails, the customer did not receive a response. The customer had to call again in February 2022 to request a refund, and they were told to send an email with the request, which they did. Unfortunately, the customer never received a refund, even after sending two additional follow-up emails. This experience highlights a potential issue with Warrior Golf's customer service, as they failed to respond to the customer's emails and did not provide a resolution to the issue.
In addition to the case mentioned above, there are other instances where customers have faced challenges with Warrior Golf's customer service. Some customers have reported that the company continues to contact them through calls and emails even after they have made a purchase, attempting to sell more "custom-fitted" clubs. This persistent form of marketing can be frustrating for customers who are satisfied with their initial purchase and do not wish to be bothered with additional offers.
Warrior Golf's promotional deals have also been a source of concern for some customers. In one case, a customer took advantage of a trial offer for golf clubs, where they had 45 days to try out the clubs before deciding whether to keep them or return them. However, when the customer tried to obtain a Return Merchandise Authorization (RMA) number to initiate the return process, they encountered challenges. The company seemed unresponsive, making it difficult for the customer to return the clubs within the specified time frame.
While Warrior Golf might offer attractive deals and promotions, customers should be aware of the potential challenges they may face regarding the company's customer service. The company's responsiveness to customer inquiries, refund requests, and return processes appears to be inconsistent. It is essential for customers to carefully consider their interactions with Warrior Golf and make informed decisions to protect themselves from potential issues.
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Frequently asked questions
Warrior Custom Golf has been accused of being a scam by some customers. Some people have had issues with their customer service, such as not receiving refunds for delayed or missing orders. Others have complained about their aggressive marketing tactics, where they constantly call and email customers to purchase more clubs after ordering a free trial.
Warrior Golf offers free trials or deals on their golf clubs and balls. For example, a customer might receive a driver, 3-wood, 5-wood, and 7-wood to try out for a trial period. After this period, they are subject to aggressive marketing and sales tactics.
Some customers have stated that Warrior Golf clubs are "not terrible". However, there are many complaints about the company's business practices, including their aggressive marketing and issues with customer service and refunds.
Yes, one customer stated that they received a Warrior 7 wood as part of a deal and it has been one of their favourite clubs for years.
